Overview

Novum Hotel Hamburg Stadtzentrum

Steindamm 29, 20099 Hamburg, Hamburg, Germany
+49 40 248 370

RM 247+

Overall guest ratings

6.9/10 Good
Based on 1,579 reviews

Review highlights

  • 8.2
  • 8.1
  • 4.6
  • 4.3

Good to know

  • Clean rooms
  • Clean hotel facilities
  • Train station is close

Nearby

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    About

    Located in Saint Georg, this hotel is within a 10-minute walk of Hansaplast Fountain and Hamburger Kunsthalle. Moenckebergstrasse and Hamburg City Hall are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Laundry facilities
    • Laundry service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Internet
    • Parking
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 1,645 reviews
    • 8.2 "Breakfast is good."
      9.0 "90% were happy with the price of the breakfast."
    • 8.1 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.4 "84% thought it was clean."
      8.8 "88% said the bathroom was clean."
    • 8.1 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.4 "94% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.7 "63% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      2.4 "76% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      2.3 "77% had problems with the shower."
      3.9 "61% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      0.5 "Air conditioning was criticized by 95%."
      3.3 "67% were unhappy with the view."
    • 4.3 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.0 "For 90%, the lobby entrance was sub-standard."
      2.0 "80% thought the facilities needed updating."
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    Overall rating

    6.9 Good
    Based on 937 reviews
    • 8.5 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      8.1 "81% said rooms were clean."
      8.0 "80% thought it was clean."
      8.8 "88% said the bathroom was clean."
    • 4.3 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      4.1 "59% found problems with the furniture."
      0.9 "91% criticized the small bathroom."
      2.9 "71% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
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    Overall rating

    7.0 Good
    Based on 345 reviews
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.6 "86% thought it was clean."
      8.6 "86% said the bathroom was clean."
    • 8.2 "Breakfast is good."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.8 "Good location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 5.1 "Rooms are ok."
    • 3.4 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      1.8 "82% complained about the elevator."

    Overall rating

    6.1 Good
    Based on 49 reviews
    • 8.2 "Generally very clean."
    • 8.1 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 7.6 "Good breakfast."
    • 7.5 "Good service."
    • 4.5 "Rooms are not good."
    • 3.5 "Not very comfortable."

    Overall rating

    6.5 Good
    Based on 312 reviews
    • 8.3 "Breakfast is good."
    • 7.9 "Good cleanliness."
      8.0 "80% said rooms were clean."
      8.0 "80% thought it was clean."
      8.7 "87% said the bathroom was clean."
    • 7.9 "Good location."
      9.9 "99% thought it was easy to get to the train station."
    • 7.4 "High value."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 4.5 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.9 "61% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      2.3 "77% had problems with the shower."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    "Train station is close"
    data provided by TrustYou

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