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Hotel Helgoland

Kieler Straße 173-177, 22525 Hamburg, Hamburg, Germany
+49 40 857 001

RM 317+

Overall guest ratings

7.2/10 Good
Based on 546 reviews

Review highlights

  • 8.9
  • 8.5
  • 3.7
  • 3.2

Nearby

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    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 546 reviews
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.4 "Good location."
      8.4 "Great parking, according to 84%."
      9.8 "98% thought parking was inexpensive."
    • 3.7 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      1.5 "85% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      2.0 "80% found problems with the furniture."
    • 3.2 "Quite uncomfortable."
      3.9 "61% thought it was too noisy."
      3.3 "67% didn't like the uncomfortable beds."
      1.5 "85% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
    • 2.9 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 229 reviews
    • 9.0 "Excellent breakfast."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 8.1 "Good value."
    • 7.4 "Good location."
      8.2 "Great parking, according to 82%."
      9.7 "97% thought parking was inexpensive."
    • 3.9 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
    • 3.3 "Not very comfortable."
      4.2 "58% thought it was too noisy."
      3.4 "66% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
    • 1.6 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    Based on 70 reviews
    • 8.6 "Breakfast is good."
    • 8.4 "Good value."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.6 "Good location."
    • 3.5 "Rooms are not good."
    • 2.9 "Quite uncomfortable."

    Overall rating

    7.1 Good
    Based on 245 reviews
    • 9.2 "Excellent breakfast."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.4 "Good value."
    • 7.3 "Good location."
      8.4 "Great parking, according to 84%."
      9.8 "98% thought parking was inexpensive."
      7.2 "City centre within easy reach, said 72%."
    • 4.1 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
    • 4.1 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.4 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      3.7 "63% didn't like the uncomfortable beds."
    • 2.6 "Disappointing internet connection."
    • 2.2 "Horrible vibe."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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