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Hotel Baseler Hof

Esplanade 11, 20354 Hamburg, Hamburg, Germany
+49 40 359 060

RM 316+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 2,933 reviews

Review highlights

  • 9.5
  • 9.1
  • 9.0
  • 4.8

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    With a stay at Hotel Baseler Hof, you'll be centrally located in Hamburg, steps from Casino Esplanade and minutes from Hamburg State Opera. This 4-star hotel is within close proximity of Gansemarkt and Planten un Blomen.

    Rooms

    Make yourself at home in one of the 167 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 5315 square feet (494 square meters) of space consisting of conference space and meeting rooms.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,933 reviews
    • 9.5 "World class service."
    • 9.1 "Food is to die for."
    • 9.0 "Terrific location."
    • 8.2 "Breakfast is good."
    • 5.9 "Average amenities."
    • 4.8 "Internet is poor."
    • 4.5 "Rooms are not good."
    • 3.2 "Quite uncomfortable."
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    Overall rating

    8.5 Excellent
    Based on 1,378 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.2 "Food is to die for."
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Good breakfast."
    • 6.0 "Vibe was decent."
    • 4.7 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.8 "62% complained about the bathroom."
      1.8 "82% criticized the small bathroom."
      2.1 "For 79%, the rooms looked old."
      0.3 "Air conditioning was criticized by 97%."
      3.7 "63% found problems with the furniture."
      3.3 "67% had problems with the shower."
      4.2 "58% were unhappy with the view."
      2.9 "71% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.6 "54% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 615 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.3 "Food is to die for."
      9.4 "Yummy desserts, said 94%."
    • 8.7 "Breakfast is good."
    • 8.3 "Location is great."
      9.5 "Near to public transport, according to 95%."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.0 "70% complained about the bathroom."
      0.4 "Air conditioning was criticized by 96%."
      1.8 "For 82%, the rooms looked old."
      3.9 "61% found problems with the furniture."
      1.4 "86% criticized the small bathroom."
      2.8 "72% thought they were poorly maintained."
    • 4.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.2 "58% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
      1.4 "86% criticized the small bathroom."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 205 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.1 "Food is to die for."
    • 9.0 "Terrific location."
    • 8.4 "Breakfast is good."
    • 6.3 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.9 "71% complained about the bathroom."
      2.8 "72% thought they were poorly maintained."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.9 "51% thought it was too noisy."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 733 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.0 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Food is delicious."
    • 7.9 "Good breakfast."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.4 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was stylish."
    • 4.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      2.3 "77% said rooms were small."
      3.2 "68% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.9 "For 81%, the rooms looked old."
      4.2 "58% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
      2.3 "77% thought they were poorly maintained."
      0.3 "Air conditioning was criticized by 97%."
    • 3.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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