Overview

Deutsches Haus Neugraben

Bergheide 1, 22359 Hamburg, Hamburg, Germany
+49 40 701 0130

RM 315+

Overall guest ratings

7.9/10 Good
Based on 216 reviews

Review highlights

  • 9.8
  • 9.5
  • 5.6
  • 4.4

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    Located near a train station, Deutsches Haus Neugraben is a great choice for a stay in Hamburg. Free WiFi is an added perk, and guests can keep active with onsite bowling.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Bicycle hire
    • Restaurant
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 230 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "Great parking, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 8.7 "Breakfast is good."
    • 7.9 "Tasty food."
    • 7.4 "Good cleanliness."
    • 5.6 "Average comfort."
    • 4.4 "Rooms are not good."
      3.4 "66% said rooms were small."
      1.9 "81% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      2.9 "71% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      2.1 "79% thought the tv was sub-standard."
    • 2.7 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 0.6 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 133 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Breakfast is good."
    • 8.0 "Food is delicious."
    • 5.6 "Average comfort."
    • 4.5 "Rooms are not good."
      3.4 "66% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      3.0 "70% criticized the small bathroom."

    Overall rating

    7.9 Good
    Based on 36 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
    • 8.8 "Breakfast is good."
    • 5.2 "Average comfort."
    • 4.2 "Rooms are not good."

    Overall rating

    7.8 Good
    Based on 25 reviews
    • 9.8 "World class service."
    • 5.3 "Average comfort."
    • 4.0 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.2 "68% said rooms were small."
      2.7 "73% criticized the small bathroom."

    Overall rating

    7.4 Good
    Based on 34 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 5.8 "Average comfort."
    • 4.6 "Rooms are not good."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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