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The room was spacious, the bathroom was equipped well, very nice bar with places outside in the beautiful garden. The breakfast was not diverse, windows in the room were locked therefore it was a lack of fresh air.
I actually I liked nothing during my stay at Dong Fang Hotel. the staff were not friendly at all. the room was given to us at the end line of block No. 2 and it is very far from the hotel reception and the swimming pool. the carpet of the hotel is very old with bad smell. I requested them to move to the other block which is new but they refused. It seems that the staff of the hotel don't like ARAB people and the staff intended to give ARAB people bad and far rooms. I don't suggest the hotel at all. I actually I liked nothing during my stay at Dong Fang Hotel. the staff were not friendly at all. the room was given to us at the end line of block No. 2 and it is very far from the hotel reception and the swimming pool. the carpet of the hotel is very old with bad smell. I requested them to move to the other block which is new but they refused. It seems that the staff of the hotel don't like ARAB people and the staff intended to give ARAB people bad and far rooms. This is only 3 star hotel.
Location, price level Not 5 star service; no shuttle to airport.
breakfast being served outdoors in the central garden,the shuttle bus service to the trade fair the main restaurant not letting us in after 9 pm,the hotel booking in clients and giving them room keys prior to us even checking out from our rooms,the next lot of guests are sitting in the corridors in front of the rooms waiting for us to leave,this was at 12:30
convenient location since i was visiting someone that lives at the marriott apartments next door. The pool was nice as well and open late. bed was not very comfortable too hard for my preference
Central location but quiet, luxurious, lately renovated. I enjoyed my breakfast at the wonderful garden by the swimming pool. The personnel speaks English fluently. I strongly recommend it. I would prefer the bed mattress a little softer.
Staff were very helpful. Executive suite was large.
The services were very nice the view of the swimming pool with gardan is very nice too . ....the beds are very comfortable .... I paid 5 rmb for each fax I received ... why ? ....this charge are not fair
Staff speak english & quick houskeeping service Smell of the coredors and rooms + guests who were smoking were opening thei rooms doors & we were annoyed the smoke and the smell. rooms were not clean enough like 5 star hotels
The facilities were nice but I was there on National Day so some of the things like the hair salon/spa was closed. Most of the staff spoke some English. The distance from the airport is at least 40 min away
Good location just above metro station with two lines, good chinese cousine on 8th floor, garden and pool. Definitely good times for this hotel passed away. Need general refurbishing, corridors are smelly, disgusting bathroom, carpets are with huge spots, it's worth only *** european standard. totally overpriced!!!!! Staff didn't want to help me making a chinese call to clarify the matter with missing train ticket.
The buffet is excellent (second floor), very big hotel with a lot of shops, free internet, pool and gymn included. The room was a little bit small for a marriot
Comfort, food, shops and the staff. So much that i want to visit again. When in the bar(s) relaxing there are too many women wanting you to buy them drinks and offering you room services.
The Hotel was 5 star and staff were trained well. Food was excellent and Prime steakhouse was very good. All facilities were 5 star and this is rare in many parts of China. The shopping precinct attached to the Hotel was also very 5 star and perhaps some cheaper shopping options nearby would be benificial.
there is small shopping area so you can find what you need like supermarket ,starbucks,beakry ATM ,macdunalds. Long time for cheack in and cheak out and the resaption very busy .and abit pricy
The way the staff attended to any querry, was good. They attend everyone well, I liked that. They should take any telephone call very seriously.
The location of the hotel is very good. Very easy to get the food and taxi.
Staff are so kind and Room is clean and comfortable. It's not far from Subway Station. You must find D4 Exit and Cross the pedestrian overpass and turn right in front of Mcdonald Shop and just walking 6 min or more you'll find the hotel. But must check the map. It , of course , on a Crowded Street but It's not hotel's pot. If you adopt yourself once the situation, you may enjoy crowded big Chinese city.
It is quite far away from underground stations. The room was not very clean respect to 4-5 star hotels in China.
clean room. locality has many small restaurants. 7/11 is just round the corner. subway station is also nearby. My credit card was charged by booking.com when i booked room in this hotel. this hotel also charged my credit card.
The bus organisation to the Canton Fair was very well organisied. Some of the breakfast restaurant staff were great, trying their best to offer the service of a more expensive hotel. It was great they had an egg station where they cooked fresh omelettes, etc. I requested a room change upon arrival as the room spelt of cigarette and I am a non smoker. They quickly changed the room over and the new room was fine.