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Hotel Diplomat

Ostendstrasse 24-26, Frankfurt am Main, Hesse, Germany
+49 69 430 4040

RM 170+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

5.4/10 OK
Based on 1,583 reviews

Review highlights

  • 9.1
  • 6.9
  • 2.1
  • 2.0

Good to know

  • Near city centre

Nearby

    show all

    Amenities

    • Internet
    • Wi-Fi
    • Express check out
    • Parking
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    Based on 1,583 reviews
    • 9.1 "Terrific location."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Service is ok."
    • 2.1 "Disappointing internet connection."
    • 2.0 "Generally quite dirty."
    • 1.8 "Awful rooms."
    • 1.0 "Horrible vibe."
    • 0.9 "Terrible amenities."
    View all review categories

    Overall rating

    5.6 OK
    Based on 696 reviews
    • 9.2 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 7.0 "Good breakfast."
      8.2 "82% were happy with the price of the breakfast."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 2.1 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
    • 2.0 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
      0.4 "96% said the wifi quality was bad."
    • 1.9 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      2.3 "77% said the bathroom was dirty."
      0.7 "93% had problems with the shower."
      0.5 "For 95%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      1.7 "83% said rooms were small."
    • 0.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 0.7 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
    View all review categories

    Overall rating

    5.4 OK
    Based on 126 reviews
    • 9.1 "Terrific location."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 2.1 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
    • 1.3 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      0.5 "95% had problems with the shower."
      1.9 "81% said rooms were dirty."
      0.8 "For 92%, the rooms looked old."
      0.9 "91% found problems with the furniture."
    • 0.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 0.7 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
    View all review categories

    Overall rating

    4.0 Mediocre
    Based on 47 reviews
    • 9.2 "Terrific location."
    • 6.7 "Service is ok."
    • 6.6 "Average value."
    • 1.9 "Awful rooms."
      1.2 "88% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      0.5 "95% had problems with the shower."
      0.6 "94% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      1.1 "89% found problems with the furniture."
    • 1.8 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
    • 1.6 "Horrible vibe."

    Overall rating

    5.3 OK
    Based on 712 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% thought it was easy to get to the train station."
      8.8 "Easily accessible by car, said 88%."
    • 6.6 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 6.4 "Breakfast is mediocre."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
    • 1.8 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
      3.1 "69% thought it was overpriced."
    • 1.7 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      0.5 "95% had problems with the shower."
      1.9 "81% said the bathroom was dirty."
      1.6 "84% said rooms were small."
      0.8 "92% found problems with the furniture."
      0.2 "98% thought the tv was sub-standard."
    • 1.0 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 0.7 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Near city centre"
    data provided by TrustYou

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