Overview

Hotel Diplomat

Ostendstrasse 24-26, Frankfurt am Main, Hesse, Germany
+49 69 430 4040

RM 176+

Overall guest ratings

5.2/10 OK
Based on 1,414 reviews

Review highlights

  • 9.0
  • 6.4
  • 4.5
  • 3.9

Nearby

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    Amenities

    • Internet
    • Wi-Fi
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.2 OK
    Based on 1,414 reviews
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 5.9 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
      5.0 "Housekeeping was ok, according to 50%."
    • 4.5 "Disappointing food."
      1.8 "For 82%, the dining experience was not enjoyable."
    • 3.9 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
      0.0 "100% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
    • 2.4 "Awful rooms."
      2.5 "75% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      3.2 "68% had problems with the shower."
      3.4 "66% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      1.4 "86% said rooms were small."
      1.7 "83% thought the tv was sub-standard."
      3.3 "Air conditioning was criticized by 67%."
      0.0 "100% criticized the small bathroom."
    • 2.0 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.1 "89% thought it was rather dirty."
      3.4 "66% said the bathroom was dirty."
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    Overall rating

    5.5 OK
    Based on 608 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
    • 3.9 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
    • 3.1 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
      3.1 "69% said the wifi quality was bad."
    • 2.1 "Awful rooms."
      2.4 "76% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      3.3 "67% had problems with the shower."
      1.6 "84% said rooms were small."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
    • 1.2 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      3.0 "70% complained about the elevator."
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    Overall rating

    5.2 OK
    Based on 127 reviews
    • 8.7 "Location is great."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 3.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
    • 2.0 "Awful rooms."
      2.4 "76% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      3.1 "69% had problems with the shower."
      0.8 "For 92%, the rooms looked old."
      0.7 "93% found problems with the furniture."
    • 1.4 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
    • 0.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    4.1 OK
    Based on 42 reviews
    • 9.0 "Terrific location."
    • 4.3 "Not very comfortable."
    • 2.7 "Awful rooms."
      2.5 "75% complained about the bathroom."

    Overall rating

    5.1 OK
    Based on 636 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 6.0 "Average value."
    • 3.2 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
      3.2 "68% thought it was overpriced."
    • 2.3 "Awful rooms."
      2.5 "75% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      3.1 "69% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      1.4 "86% said rooms were small."
      1.3 "87% thought the tv was sub-standard."
    • 2.1 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      0.9 "91% thought it was rather dirty."
    • 1.5 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
    • 0.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
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