Overview

Balcony

Via dei Banchi 3, 50123 Florence, Tuscany, Italy
+39 055 281 742

RM 365+

Overall guest ratings

8.4/10 Excellent
Based on 1,384 reviews

Review highlights

  • 9.8
  • 9.6
  • 8.4
  • 4.7

Good to know

  • Friendly service
  • Good management
  • Wonderful sightseeing

Nearby

    show all

    About

    Located 4.7 mi (7.5 km) from the airport, Balcony features a rooftop terrace and puts you just a 5-minute drive from Cathedral of Saint Mary of the Flower. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms offer LED TVs, refrigerators, and minibars.

    Less show all
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 1,384 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
      9.3 "93% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 8.4 "Good value."
    • 7.2 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 6.5 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were small."
      3.9 "61% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "For 92%, the rooms looked old."
      4.6 "54% criticized the small bathroom."
      4.1 "59% were disappointed with the minibar."
    • 3.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
      4.6 "54% criticized the small bathroom."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 982 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
      8.7 "Housekeeping was great, according to 87%."
      9.2 "92% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 6.9 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.1 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "For 92%, the rooms looked old."
    • 3.8 "Not very comfortable."
      3.7 "63% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."

    Overall rating

    8.3 Excellent
    Based on 207 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
    • 6.6 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
      3.5 "65% said rooms were small."
      4.4 "56% thought it was too noisy."

    Overall rating

    8.7 Excellent
    Based on 193 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      9.1 "91% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 4.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      3.8 "62% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
    • 4.3 "Not very comfortable."
      3.8 "62% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Good management"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    Photos
    Map

    Map