Overview

Hotel Santa Maria Novella
Top Luxury Hotel

Piazza Santa Maria Novella, 1, 50123 Florence, Tuscany, Italy
+39 055 271 840

RM 524+

Overall guest ratings

9.1/10 Excellent
Based on 1,381 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.3
  • 2.1

Good to know

  • Great view
  • Wonderful sightseeing
  • Friendly service
  • Train station is close

Nearby

    show all

    About

    Location.

    Situated in Florence's historic center on the Piazza Santa Maria Novella, the boutique hotel is adjacent to the city's shopping district. Hotel Santa Maria Novella is 100 meters from the Cathedral of Santa Maria del Fiori and 200 meters from a train station.

    Hotel Features.

    A complimentary buffet breakfast is served each morning in the breakfast room. The Hotel Santa Maria Novella has a rooftop bar with a selection of cognacs, cigars, light meals, and snacks. Guests can workout in the health club with fitness room and sauna. Free WiFi is available, as well as meeting facilities. Multilingual staff are on hand at the 24-hour front desk and the concierge desk. Onsite parking is available for a surcharge.

    Guestrooms.

    Individually decorated with antique Italian furnishings, the 71 guestrooms at Hotel Santa Maria Novella are air conditioned and many offer views of the piazza. After a busy day exploring the city, you can surf the Web with free WiFi and relax in front of the LCD TV, which comes with satellite channels. Marble bathrooms include designer toiletries and hairdryers. Minibars and coffee/tea makers are provided.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 1,381 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.0 "Easily accessible by car, said 90%."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.7 "97% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      9.2 "Housekeeping was great, according to 92%."
      8.8 "Management was excellent, said 88%."
      8.6 "86% found the restaurant service to be one of the best."
    • 9.2 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "Excellent wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."

    Overall rating

    9.2 Excellent
    Based on 1,021 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
    • 9.1 "Excellent breakfast."
    • 7.5 "Nice rooms."
      8.1 "81% thought rooms were spacious."
      8.7 "87% thought the view was good."
      7.3 "73% were happy with the bathroom."
      7.2 "72% said the beds were comfortable."
      9.4 "94% said rooms were clean."
      8.9 "89% enjoyed the furniture."
      7.7 "77% liked the big bathroom."
    • 2.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."

    Overall rating

    9.2 Excellent
    Based on 220 reviews
    • 9.8 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
    • 9.5 "Perfectly clean."
      9.8 "98% thought it was clean."
    • 9.3 "Excellent breakfast."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Good value."
    • 6.7 "Bar is ok."

    Overall rating

    9.0 Excellent
    Based on 13 reviews
    • 9.4 "World class service."
    • 9.1 "Excellent breakfast."

    Overall rating

    8.8 Excellent
    Based on 124 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.2 "Excellent breakfast."
    • 7.5 "Nice rooms."
      8.8 "88% thought the view was good."
      7.3 "73% were happy with the bathroom."
      9.4 "94% said rooms were clean."
      8.0 "80% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    "Wonderful sightseeing"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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