Would you like to save as your currency permanently or for this visit only?
What I liked best was that there was a problem with the original reservation and the staff was very polite and effective, they helped me right away and upgraded my room to a suite :)
The mountain view From the amenities listed we didn't have half of them available. We specifically looked for certain things which we were unable to enjoy.
the room was clean. The guy at the desk argued that I hadn't paid enough for the suite I paid extra for. The 'suite' was more like a large room. The Television was very old.
Nothing. I went to check in, they're computer was 'rebooting', and counted me as a 'no show'. They didn't let me and my fiancee check in. We booked the hotel to sleep and be responsible. My money went to an empty room which I was not allowed to stay in. Yes. The fact that I wasn't allowed to check in and the hotel could not give a credit, refund or offer another room. Never again. Especially since I had my fiancÃ©e with me...
The location. The room had a base board that was coming off,restroom had holes on the wall and the shower head was not working properly had to take a quick shower. Jacuzzi was closed it didn't say for what reason. Breakfast was only toast,coffee,fruit,and cereal
I guess you get what you pay for wont stay there again
Great location, right off I10. The bed was not very comfortable. The mattress was not soft.
Nothing The air conditioner didn't won't properly refuse to move to another room m
reception staff was rude
Price is very low and is reasonable The overall smell of the hotel is very faul.
The location Jacuzzi was closed
We got the room we booked online Breakfast was included but the options weren't very good. The fruit was old, they were low on cereal, the coffee was bad,the only good thing were the plain bagels. Good to spend the night if you're not counting on the breakfast
I enjoy being able to relax without being disturbed. I'm glad the pool is open now. Out of service elevator, only coffee in the morning.
In a construction zone
Everything was fine and as I expected until . . . I was traveling with my 1 & 1/2 year old great granddaughter and she loves the swimming pool. To my dismay the gate around the pool was not securely closed. She went to the pool area 3 times while I was trying to load up our car. When I told the gentleman at the desk he did not seem interested at all. I tried to impress on him the danger it posed, my granddaughter could have fallen in. Again, he didn't care at all!
Reminded me of an old Route 66 style motel. Pool was closed/no water in it.
Simple older facility but clean convenient and reasonable priced.
Relatively inexpensive. Large room, safe enough and very quiet. Capable and friendly manager. (Night clerk, not so much.) Location is rather unattractive, surrounded by chain stores and fast food, but it's central and convenient for what I needed to do. It was cold in El Paso, and the little wall mounted heater/air conditioner wasn't up to the task. The place was definitely ok, but not really a bargain or find. Might be fine in good weather, but next time I'll probably try something else.
Someone put some time in refurbishing this place, but forgot to put in electrical outlets for recharging phones, etc.
smoking room was just fine