Overview

Phoenix Hotel

St.28, Community 118.Nakheel Area.Deira, Dubai 9999*, United Arab Emirates
+971 4252 2000

RM 232+

Overall guest ratings

5.6/10 OK
Based on 905 reviews

Review highlights

  • 5.7
  • 4.9
  • 4.4
  • 3.2

Nearby

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    Amenities

    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Child pool
    • Beauty salon
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.6 OK
    Based on 905 reviews
    • 5.7 "Average value."
    • 4.9 "Service is below average."
      4.2 "58% thought the service was unprofessional."
    • 4.4 "Inconvenient location."
      2.7 "Not enough parking facilities, according to 73%."
      3.3 "Difficult to access by car, said 67%."
    • 3.2 "Awful rooms."
      3.0 "70% said rooms were dirty."
      0.8 "92% complained about the bathroom."
      2.9 "71% said rooms were small."
      0.0 "100% said the bathroom was dirty."
      0.9 "91% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      1.4 "86% were disappointed with the minibar."
    • 3.1 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      4.2 "58% thought it was rather dirty."
    • 2.7 "Food is inedible."
      3.8 "62% did not like what was on the menu."
      0.0 "For 100%, the dining experience was not enjoyable."

    Overall rating

    6.0 OK
    Based on 380 reviews
    • 5.9 "Average value."
    • 4.8 "Service is below average."
      4.9 "51% indicated the reception staff was not good."
    • 4.5 "Inconvenient location."
      2.6 "Not enough parking facilities, according to 74%."
    • 4.4 "Not very comfortable."
      4.0 "60% thought it was too noisy."
    • 3.2 "Awful rooms."
      2.8 "72% said rooms were dirty."
      0.8 "92% complained about the bathroom."
    • 3.0 "Generally quite dirty."
      2.8 "72% said rooms were dirty."

    Overall rating

    5.8 OK
    Based on 162 reviews
    • 5.4 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 4.3 "Inconvenient location."
      2.8 "Not enough parking facilities, according to 72%."
    • 4.1 "Not very comfortable."
    • 3.4 "Rooms are not good."
      3.2 "68% said rooms were dirty."
    • 3.1 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    • 2.7 "Food is inedible."

    Overall rating

    5.6 OK
    Based on 362 reviews
    • 4.7 "Inconvenient location."
      2.9 "Not enough parking facilities, according to 71%."
    • 4.3 "Service is below average."
    • 3.0 "Awful rooms."
      2.8 "72% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      0.0 "100% said the bathroom was dirty."
      0.8 "92% thought they were poorly maintained."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 2.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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