Overview

The Westin Dallas Park Central
Top Wellness Hotel

12720 Merit Drive, Dallas, TX 75251, United States
+1 972 385 3000

RM 416+

Overall guest ratings

8.1/10 Excellent
Based on 1,611 reviews

Review highlights

  • 9.6
  • 8.0
  • 6.1
  • 5.9

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Our completely transformed hotel boasts an unbeatable North Dallas location. Whether business or leisure brings you here, you will be just minutes from iconic shopping as well as numerous corporate headquarters, including Texas Instruments, Raytheon, MCI, and many more. Our versatile meeting space is the perfect choice for small and large conventions. Totaling 42,000 square feet, newly renovated function space includes 30 flexible meeting rooms, an elegant executive boardroom, and a rooftop hall with views of downtown Dallas. Our 536 updated guest rooms and suites feature signature Heavenly® Beds to ensure an excellent night’s rest, plus classic style and superb amenities designed for your relaxation. WestinWORKOUT® Rooms boast your own private treadmill or spin bike.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Designated smoking area
    • Storage available
    • Concierge service
    • Outdoor pool
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,611 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "55% thought the minibar was ok."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Food is average."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
      6.3 "63% said the architecture was not spectacular."
    • 5.8 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.7 "Location is acceptable."
    • 4.9 "Pool is below average."
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    Overall rating

    8.2 Excellent
    Based on 773 reviews
    • 8.3 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.9 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 6.4 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
      5.4 "54% thought the minibar was ok."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Location is acceptable."
    • 5.9 "Food is average."
    • 5.8 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.0 "Internet is average."
    • 4.9 "Value below average."
    • 4.5 "Pool is below average."
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    Overall rating

    7.9 Good
    Based on 483 reviews
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.1 "High comfort."
      7.7 "77% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.4 "54% thought the minibar was ok."
    • 6.0 "Food is average."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.5 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 4.9 "Internet is poor."
    • 4.5 "Value below average."
    • 4.5 "Pool is below average."
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    Overall rating

    7.7 Good
    Based on 161 reviews
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.7 "Location is acceptable."
    • 5.7 "Vibe was decent."
    • 4.6 "Value below average."
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    Overall rating

    7.9 Good
    Based on 193 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Location is acceptable."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Vibe was decent."
    • 4.9 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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