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Hotel Cozumel & Resort

Carretera Costera Sur, Km 1.7, 77600 Cozumel, QR, Mexico
+52 987 872 9020

RM 437+

Overall guest ratings

7.7/10 Good
Based on 449 reviews

Review highlights

  • 9.4
  • 8.7
  • 8.4
  • 3.9

Good to know

  • Near city centre
  • Good beach sports

Nearby

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    About

    Location. This all-inclusive Cozumel resort is within one kilometer of Palacio Municipal and La Plaza Cozumel.

    Hotel Features. All-inclusive and room-only rates are available at this property. All-inclusive rates include meals and beverages at on-site restaurants, taxes, and gratuities. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Hotel Cozumel & Resort has an outdoor pool, a spa tub, a fitness facility, and a children's pool. Business amenities include a business center and wireless Internet access. Hotel Cozumel & Resort has a restaurant, a bar/lounge, and a poolside bar. Room service is available during limited hours.

    Guestrooms. Amenities featured in guestrooms include cable TV with premium channels, hair dryers, and complimentary bottled water. Business-friendly amenities include direct-dial phones.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Express check out
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 449 reviews
    • 9.4 "Excellent breakfast."
    • 8.7 "Location is great."
      8.8 "City centre within easy reach, said 88%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Pool is good."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.6 "Lovely bar service, according to 86%."
    • 6.1 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 3.9 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      0.0 "100% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
    • 2.5 "Disappointing internet connection."
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    Overall rating

    7.4 Good
    Based on 354 reviews
    • 9.4 "Excellent breakfast."
    • 8.5 "Location is great."
      8.2 "City centre within easy reach, said 82%."
    • 8.3 "Pool is good."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.2 "Good beach."
      9.4 "Beach sports facilities are great, according to 94%."
    • 4.1 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.3 Good
    Based on 94 reviews
    • 9.5 "Excellent breakfast."
    • 8.8 "Location is great."
    • 8.2 "Pool is good."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.3 "Good beach."
    • 5.1 "Average amenities."
    • 3.7 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Near city centre"
    "Good beach sports"
    data provided by TrustYou

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