Overview

Allegro Cozumel
Top Beach Hotel

KM 16.5 Carretera Sur, San Francisco, Palancar, 77600 Cozumel, QR, Mexico
+52 987 872 9770

RM 409+

Overall guest ratings

8.5/10 Excellent
Based on 2,866 reviews

Review highlights

  • 8.9
  • 8.4
  • 8.3
  • 4.5

Good to know

  • Nice building
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    The Allegro Cozumel**** (4-star) hotel has been designed to offer sophisticated accommodations on the magnificent Playa San Francisco, one of the world’s most beautiful beaches on the island of Cozumel.

    When Jacques Cousteau visited Palancar Reef, he defined it as "paradise." Allegro Cozumel Resort guests can now enjoy it every day thanks to the resort’s proximity. The resort offers excellent packages for diving experiences at one of the world’s top destinations for scuba divers.

    The hotel boasts spacious suites with a subtle tropical decor and architectural design inspired by tradition and perfect for relaxation. In addition, it offers a superb gastronomic array of 5 restaurants, where guests can recover after a long, active day.

    The resort provides various leisure and entertainment options both under water, among dolphins and sea turtles, as well as on land, lying in the sand at the beach or next to one of the 5 swimming pools. It also has great facilities for relaxation, such as the U-spa, or for action, such as the water park and the sports area.

    The resort undoubtedly features the perfect amenities to take full advantage of being in paradise with a beach, rainforest and the sea. But above all, it has the sea and one of the most beautiful ocean floors in the world. Because everything has a Caribbean flavor at the Allegro Cozumel.

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    Allegro Cozumel

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Towels
    • Babysitting or child care
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,866 reviews
    • 8.9 "Beach is lovely."
      8.4 "Beach sports facilities are great, according to 84%."
      8.2 "82% appreciated the clean beach."
    • 8.4 "Location is great."
      8.2 "82% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the recreation staff was great."
      8.5 "85% found the restaurant service to be one of the best."
      8.0 "Housekeeping was great, according to 80%."
      8.1 "Lovely bar service, according to 81%."
      8.8 "Excellent childcare, thought 88%."
      8.6 "86% said the concierge service was amazing."
      7.0 "70% were happy with the room service."
    • 7.2 "Good breakfast."
    • 6.0 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
      5.4 "54% thought the dining experience was appropriate."
      6.0 "Side dishes were satisfying, according to only 60%."
      5.0 "50% thought the snacks were adequate."
      6.1 "Only 61% liked the pork dishes."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
      3.4 "66% said rooms were small."
      2.6 "74% had problems with the shower."
      2.9 "For 71%, the rooms looked old."
      3.2 "68% were disappointed with the minibar."
      2.1 "79% said the bathroom was dirty."
      2.5 "75% thought the tv was sub-standard."
      1.9 "81% criticized the small bathroom."
    • 4.4 "Internet is poor."
    • 3.1 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
      3.4 "66% said rooms were small."
      4.4 "56% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
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    Overall rating

    7.5 Good
    Based on 1,662 reviews
    • 8.6 "Beach is lovely."
      8.0 "Beach sports facilities are great, according to 80%."
    • 8.6 "Location is great."
    • 8.3 "Great service."
    • 6.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 4.7 "Rooms are not good."
      2.9 "71% complained about the bathroom."
    • 4.0 "Internet is poor."
      4.7 "53% thought it was overpriced."
    • 3.4 "Not very comfortable."
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    Overall rating

    7.0 Good
    Based on 1,203 reviews
    • 9.1 "Wonderful beach."
    • 8.3 "Location is great."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 5.5 "Food is average."
    • 4.4 "Rooms are not good."
      2.9 "71% complained about the bathroom."
    • 3.1 "Quite uncomfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Nice building"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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    food was good
    great beach
    rock hard bed
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    cozumel
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    lunch buffet
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    bad food
    food was edible
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