Guest reviews
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All reviews
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Overall rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." -
9.4 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "Excellent breakfast."
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5.4 "Rooms are ok."6.2 "62% thought the
kitchenette was ok ." 5.0 "Only 50% found thebalcony ok ." -
3.6 "Internet is poor."2.7 "73% said the
wifi quality was bad ."
Overall rating
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
9.3 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." -
9.0 "Excellent breakfast."
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7.9 "Tasty food."9.2 "
Yummy desserts , said 92%." -
5.4 "Rooms are ok."5.7 "
Beds were acceptable for 57%." -
3.3 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Overall rating
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9.6 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
8.7 "Breakfast is good."
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6.0 "Rooms are ok."5.6 "56% thought the
kitchenette was ok ." -
3.6 "Internet is poor."2.4 "76% said the
wifi quality was bad ."
Overall rating
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.1 "Terrific location."
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9.0 "Excellent breakfast."
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7.3 "Good cleanliness."7.4 "74% said
rooms were clean ." -
5.3 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
4.5 "Not very comfortable."3.7 "63% said
rooms were small ." 3.8 "62% thought it wastoo noisy ."
Overall rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
9.2 "Excellent breakfast."
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9.2 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
4.9 "Rooms are not good."2.2 "78%
complained about the bathroom ." 3.6 "64% saidrooms were small ." 3.5 "For 65%, therooms looked old ." 2.5 "75% thought they werepoorly maintained ." 0.9 "91%criticized the small bathroom ." -
4.7 "Not very comfortable."4.3 "57% thought it was
too noisy ." 3.6 "64% saidrooms were small ." 0.9 "91%criticized the small bathroom ." -
4.4 "Vibe wasn't good."3.3 "67%
criticized the unstylish hotel ." -
3.4 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.2review from
Overshadowed by bad points below. The hotel was ok but we were locked out arriving at 2315 on our first night & had to find & pay for alternative accommodation. The flight was on time & I had previously rang the hotel to advise of our late arrival. Rather than apologise, the hotel sought full pay on departure. I paid only for the accommodation taken & now the hotel is trying to extract payment through my credit card guarantee. Amazing.
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8.0review from
location is in the center of the city. Located in the Altstadt walking distance to the shopping street like Hohe St and Schildergasse. 5 minutes walk to get to the Main Train Station and to the Dom Cathedral. Clean room and bathroom with free breakfast and wifi. I couldn't leave the baggage at the reception after check out.
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7.0review from
friendly and helpful staff at all levels.
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6.3review from
Nice big 4 persons room. The beds could be better.
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5.7review from
All ok for the price!
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5.7review from
Location. Hot breakfast food, croissant, meatballs etc was provided in small quantities to the buffett. Therefore it had to be cooked fresh requiring a 15 minute wait. Reception refused to store left luggage on day of departure so I had to drag it to the railway station.
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3.2review from
Overshadowed by bad points below. The hotel was ok but we were locked out arriving at 2315 on our first night & had to find & pay for alternative accommodation. The flight was on time & I had previously rang the hotel to advise of our late arrival. Rather than apologise, the hotel sought full pay on departure. I paid only for the accommodation taken & now the hotel is trying to extract payment through my credit card guarantee. Amazing.
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6.3review from
Nice big 4 persons room. The beds could be better.
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5.7review from
All ok for the price!
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5.7review from
Location. Hot breakfast food, croissant, meatballs etc was provided in small quantities to the buffett. Therefore it had to be cooked fresh requiring a 15 minute wait. Reception refused to store left luggage on day of departure so I had to drag it to the railway station.
