Overview

Hyatt Place Charlotte Downtown
Top City Hotel

222 South Caldwell Street, Charlotte, NC 28202, United States
+1 704 227 0500

RM 605+

Overall guest ratings

8.8/10 Excellent
Based on 1,697 reviews

Review highlights

  • 10.0
  • 8.5
  • 6.1
  • 6.0

Good to know

  • Friendly service
  • Spacious rooms
  • Great view

Nearby

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    About

    The Hyatt Place Charlotte Downtown is Uptowns newest and most exciting hotel. Located on the 7-13th floors of a 20 story mixed-use building, this newly constructed hotel has 172 tastefully appointed guest rooms and spacious suites, all with breathtaking views. Fresh, modern interiors welcome guests in the comfortable, connected public areas. A roof top pool and sundeck adjoins the rooftop restaurant and open air sky bar.

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    Hyatt

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Outdoor pool
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,799 reviews
    • 10.0 "Incredible bar."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.1 "71% were impressed by the valet service."
      8.8 "Housekeeping was great, according to 88%."
    • 8.3 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.1 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 7.9 "Nice rooms."
      9.7 "97% thought rooms were spacious."
      7.3 "73% said rooms were clean."
      10.0 "100% thought the view was good."
      9.3 "93% appreciated the modern rooms."
      10.0 "100% liked the big bathroom."
    • 6.1 "Average value."
    • 6.0 "Internet is average."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 3.7 "Pool is below average."
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    Overall rating

    8.8 Excellent
    Based on 1,025 reviews
    • 10.0 "Incredible bar."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      7.5 "75% were impressed by the valet service."
    • 7.9 "Good location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 7.6 "Nice rooms."
      10.0 "100% thought the view was good."
      9.7 "97% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      9.4 "94% appreciated the modern rooms."
    • 6.4 "Average value."
    • 5.9 "Internet is average."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 3.7 "Pool is below average."
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    Overall rating

    8.7 Excellent
    Based on 467 reviews
    • 8.5 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.8 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      10.0 "100% thought the view was good."
      7.3 "73% said rooms were clean."
      7.4 "74% said the beds were comfortable."
    • 7.0 "Good breakfast."
    • 5.6 "Average value."
    • 3.6 "Pool is below average."
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    Overall rating

    8.7 Excellent
    Based on 107 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 8.3 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.0 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      10.0 "100% thought the view was good."
    • 7.9 "Tasty food."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."

    Overall rating

    8.8 Excellent
    Based on 197 reviews
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.4 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.0 "Location is great."
    • 7.7 "Good breakfast."
    • 7.7 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      7.2 "72% said rooms were clean."
      10.0 "100% thought the view was good."
    • 6.3 "Average value."
    • 6.0 "Internet is average."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    staff pleasant deal
    time warner
    city view great
    nascar
    location valet
    small bar area
    valet parking
    upscale restaurant
    convenient valet parking
    spacious room beautiful
    twice and wait
    early birds
    venue of the concert
    nasty floor
    left a very good impression
    partying in the hallway
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