Overview

Hotel Santa Cruz Cartagena

Calle de la Moneda 7-54, Cartagena 13001, Colombia
+57 5664 2649

RM 210+

Overall guest ratings

7.4/10 Good
Based on 573 reviews

Review highlights

  • 9.6
  • 8.6
  • 3.3
  • 3.3

Good to know

  • Nice balcony

Nearby

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    About

    Located just 3.2 mi (5.2 km) from the airport, Hotel Santa Cruz Cartagena offers drop-off service (available on request). Free perks include English breakfast daily and WiFi. Also, Puerta del Reloj and San Pedro Claver Church and Convent are within just a 10-minute walk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 573 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Good value."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.0 "70% said the reception staff was great."
    • 5.4 "Breakfast is mediocre."
    • 3.3 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.4 "86% said rooms were small."
      1.5 "85% didn't like the uncomfortable beds."
      3.2 "68% said rooms were dirty."
      3.3 "67% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
      3.8 "62% thought the tv was sub-standard."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      1.5 "85% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    7.3 Good
    Based on 309 reviews
    • 9.6 "Terrific location."
    • 8.7 "Good value."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
    • 3.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.9 "Awful rooms."
      2.6 "74% complained about the bathroom."
      1.2 "88% said rooms were small."
      1.4 "86% didn't like the uncomfortable beds."
    • 2.8 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.4 "86% didn't like the uncomfortable beds."
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    Overall rating

    7.6 Good
    Based on 183 reviews
    • 9.7 "Terrific location."
    • 8.8 "Good value."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 5.3 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      3.1 "69% thought they were poorly maintained."
      3.5 "65% said rooms were dirty."

    Overall rating

    6.8 Good
    Based on 80 reviews
    • 9.6 "Terrific location."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 5.1 "Breakfast is mediocre."
    • 3.2 "Awful rooms."
      1.2 "88% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
    • 2.5 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice balcony"
    data provided by TrustYou

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