Overview

Hôtel Montmorency

2 Rue Camille Saint Saens Montã?E Gaston Combeleran, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 96 70

RM 374+

Overall guest ratings

8.4/10 Excellent
Based on 2,130 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.7
  • 3.6

Good to know

  • Clean rooms
  • Wonderful sightseeing
  • Near city centre

Nearby

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    About

    Hôtel Montmorency puts you just 4.4 mi (7 km) from the airport and a 5-minute drive from Medieval City. Guests can take a dip in the seasonal outdoor pool and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. A bar/lounge and a spa tub are other highlights, and rooms at this Mediterranean hotel offer flat-screen TVs and room service.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,130 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      10.0 "Management was excellent, said 100%."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
      6.6 "For only 66%, the facilities were new enough."
      6.7 "67% considered the lobby entrance to be so-so."
    • 4.7 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
      3.2 "For 68%, the rooms looked old."
      0.5 "95% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
      4.5 "55% had problems with the shower."
      4.7 "53% said the bathroom was dirty."
      4.0 "60% didn't like the balcony."
    • 3.6 "Not very comfortable."
      1.5 "85% said rooms were small."
      0.7 "93% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
    • 3.2 "Terrible value."
      0.9 "91% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 1,554 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
      6.7 "For only 67%, the facilities were new enough."
    • 4.9 "Disappointing food."
      3.4 "66% did not like what was on the menu."
    • 4.3 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.1 "79% complained about the bathroom."
      0.6 "94% criticized the small bathroom."
      2.0 "80% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      3.1 "For 69%, the rooms looked old."
      0.4 "96% were disappointed with the minibar."
      3.5 "Air conditioning was criticized by 65%."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      0.6 "94% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
    • 2.9 "Terrible value."
      1.0 "90% said the breakfast was too expensive."
    • 1.5 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 532 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.4 "Great parking, according to 74%."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
    • 4.0 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.4 "96% were disappointed with the minibar."
      3.6 "For 64%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      0.6 "94% criticized the small bathroom."
    • 2.9 "Terrible value."
      1.0 "90% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.0 Good
    Based on 42 reviews
    • 9.1 "Terrific location."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
    • 3.9 "Not very comfortable."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    "Near city centre"
    data provided by TrustYou

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