Overview

Riu Palace Peninsula
Best Dining Experience

Blvd Kukulkan, Km 5.5 Lote 6-C, 77500 Cancun, QR, Mexico
+52 998 848 8090

RM 945+

Overall guest ratings

9.0/10 Excellent
Based on 2,103 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.7
  • 5.2

Good to know

  • Recreation staff is nice
  • Great menu
  • Friendly service
  • Clean hotel facilities

Nearby

    show all

    About

    The Riu Palace Peninsula All Inclusive resort stands right on a private white-sand beach lapped by turquoise water. Ferries to Isla Mujeres leave from a terminal a 12-minute drive away, and souvenirs are on offer just across the street at Plaza Caracol shopping mall.

    Less show all
    Expedia

    Amenities

    • Babysitting or child care
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • Restaurant
    • Child-friendly
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    Based on 2,103 reviews
    • 9.8 "Excellent breakfast."
    • 8.9 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
      7.3 "73% enjoyed the lobby entrance."
      9.6 "96% thought the architecture was beautiful."
      9.5 "95% said the facilities were very new."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      7.8 "Lovely bar service, according to 78%."
    • 8.7 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      8.3 "83% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.4 "City centre within easy reach, said 94%."
    • 8.4 "Food is delicious."
      8.4 "84% loved the menu selection."
      7.9 "79% loved the dining experience."
      7.2 "Yummy desserts, said 72%."
      7.6 "Beef and steak dishes were excellent, according to 76%."
      8.4 "84% thought the dining area was clean."
      7.2 "72% enjoyed the snacks that were offered."
      9.4 "94% were happy with the price."
    • 5.2 "Sufficient wellness & sports facilities."
      5.4 "For only 54%, the fitness area was satisfactory."
    • 3.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 1,430 reviews
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
    • 8.6 "Food is delicious."
      8.6 "86% loved the menu selection."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.2 "82% said the recreation staff was great."
      8.7 "Housekeeping was great, according to 87%."
    • 8.0 "Location is great."
    • 7.5 "Nice rooms."
      8.8 "88% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.9 "89% loved the minibar."
      7.8 "78% said rooms were clean."
      7.1 "71% enjoyed the furniture."
      8.7 "87% enjoyed the balcony."
    • 5.2 "Sufficient wellness & sports facilities."

    Overall rating

    8.7 Excellent
    Based on 672 reviews
    • 8.9 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.7 "Location is great."
    • 8.6 "Pool is good."
    • 8.1 "Generally very clean."
      9.2 "92% thought it was clean."
      7.2 "72% said rooms were clean."
    • 6.8 "Rooms are ok."
    • 5.7 "Average comfort."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Great menu"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    Photos
    Map

    Map