Overview

Park Royal Cancun

Blvd Kukulcan Km 12.5, 77500 Cancun, QR, Mexico
+52 998 885 1333

RM 712+

Overall guest ratings

7.5/10 Good
Based on 647 reviews

Review highlights

  • 9.5
  • 9.2
  • 6.3
  • 5.2

Good to know

  • Friendly service
  • Clean hotel facilities
  • Beach nearby
  • Great shopping

Nearby

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    About

    Just 200 meters (219 yards) from shopping, dining, and entertainment at Cancún's signature La Isla Mall, this resort is also next to a Mayan ruin 500-800 years old. 2 swimming pools, a toddlers' pool, 2 restaurants, 2 snack bars, a swim-up bar, and daily activities are among the amenities included in the Park Royal's room rates. Housed in 2 pyramid-style buildings, the Park Royal's guestrooms and suites face the Caribbean Sea and Nichupté Lagoon. Guestroom floors and bathrooms are clad in marble.

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    Park Royal Cancun

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
    • Babysitting or child care
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 647 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Perfectly clean."
      9.3 "93% thought it was clean."
      9.0 "90% said rooms were clean."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.0 "70% said the recreation staff was great."
      7.3 "73% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      9.6 "Lovely bar service, according to 96%."
      8.3 "Housekeeping was great, according to 83%."
    • 6.4 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      5.7 "57% thought the dining experience was appropriate."
      6.3 "63% thought the snacks were adequate."
    • 6.3 "Pool is mediocre."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% found the balcony ok."
      5.0 "Only 50% said the rooms were modern."
      5.0 "Only 50% thought the furniture was functional."
    • 4.6 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.5 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
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    Overall rating

    8.3 Excellent
    Based on 232 reviews
    • 9.5 "Terrific location."
    • 9.2 "Perfectly clean."
    • 8.3 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.8 "High value."
    • 6.9 "Bar is ok."
    • 6.6 "Food is average."
    • 5.8 "Pool is mediocre."
    • 5.6 "Rooms are ok."
    • 5.0 "Average comfort."
    • 4.4 "Internet is poor."
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    Overall rating

    7.7 Good
    Based on 342 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
    • 9.2 "Wonderful beach."
    • 9.0 "Perfectly clean."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.4 "Good bar."
    • 6.8 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
    • 6.1 "Pool is mediocre."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.2 "78% had problems with the shower."
      1.5 "85% thought they were poorly maintained."
    • 4.4 "Not very comfortable."
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    Overall rating

    7.2 Good
    Based on 71 reviews
    • 9.3 "Terrific location."
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.6 "High value."
    • 6.5 "Food is average."
    • 5.5 "Rooms are ok."
    • 4.6 "Internet is poor."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Clean hotel facilities"
    "Beach nearby"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    travel website

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