Overview

Hyatt Zilara Cancun - Adults Only
Best Room

Blvd Kukulcan Km 11.5 HZ, 77500 Cancun, QR, Mexico
+52 998 881 5600

RM 1,752+

Overall guest ratings

9.3/10 Excellent
Based on 1,845 reviews

Review highlights

  • 10.0
  • 9.3
  • 9.3
  • 5.9

Good to know

  • Friendly atmosphere
  • Professional service
  • Great view
  • Friendly service

Nearby

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    About

    Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive, vacation. Situated on Cancun’s widest stretch of white sand beach, all guest rooms offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and gourmet dining in a selection of over 6 restaurants. The Resort is perfect for couples.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 2,097 reviews
    • 10.0 "Excellent breakfast."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.0 "Easily accessible by car, said 90%."
    • 9.1 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.8 "98% found the restaurant service to be one of the best."
      7.4 "74% were happy with the room service."
      10.0 "100% said the recreation staff was great."
      7.4 "Housekeeping was great, according to 74%."
      9.4 "Lovely bar service, according to 94%."
      8.3 "83% said the concierge service was amazing."
      7.8 "Lovely pool/beach service, according to 78%."
      7.1 "Management was excellent, said 71%."
    • 5.9 "Internet is average."

    Overall rating

    9.4 Excellent
    Based on 1,950 reviews
    • 10.0 "Excellent breakfast."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
      9.8 "98% found the restaurant service to be one of the best."
      7.4 "74% were happy with the room service."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 9.0 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.7 "Good value."

    Overall rating

    9.4 Excellent
    Based on 104 reviews
    • 9.2 "Terrific location."
    • 9.0 "Wonderful beach."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Food is delicious."
    • 8.2 "Rooms are great."

    Overall rating

    9.3 Excellent
    Based on 41 reviews
    • 9.2 "Terrific location."
    • 9.0 "Wonderful beach."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.2 "Rooms are great."
    • 8.2 "Vibe was good."
      8.3 "83% enjoyed the friendly atmosphere."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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