Hotel Hacienda De Castilla

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
+52 998 843 0620

Cheapest
rate per night

7.0

Good
based on 118 reviews
Hotel Hacienda De Castilla - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
SnapTravel RM 87
getaroom RM 92
Priceline RM 95
SnapTravel
getaroom
Priceline

Good to know

Value for money

7.3

Distance to city centre

2.1 km

Location rating

5.9

Nearest airport

Cancun

Distance to airport

16.3 km

Rooms

Check-in
Check-out

Standard rooms

RM 92+

Bed type
Provider
Nightly base price
Unknown
RM 92 per night
Unknown
RM 95 per night
Unknown
RM 96 per night
Unknown
RM 105 per night
Unknown
RM 109 per night
Unknown
RM 109 per night
Double bed
RM 110 per night
Double bed
RM 111 per night
Unknown
RM 116 per night
Unknown
RM 117 per night
Unknown
RM 118 per night
Unknown
RM 124 per night
Unknown
RM 124 per night
Unknown
RM 124 per night

Reviews

Pros

Cons

Traveller rating

13
30
11
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Sep 2019
    10.0

    Good service!

  • Good
    Jul 2019
    7.1

    Good food , pool was ok although the sun loungers have seen better days . Decent enough room with air con

    The picture of the poolside loungers must be very old . Shower was poor

  • Mediocre
    Jun 2019
    2.5

    The neighborhood isn’t safe and I almost got robbed around 9 pm. The staff are helpless and I barely receive any information about the tours and activities.

    There is NO hot water and WIFI at the room. Only at the recipient!!! So every time I want to use WiFi I have to go to the reception. The towels and the bed sheet aren’t clean and I asked to change them. Finally, the last day, the receptionist came inside my room without permission!! He told me I have to go out now!!! I told him it’s 12 pm right now, give me 10 mins. I went to the reception at 12:20 pm and he wanted to charge me late fee!!! I said no and he locked the entrance door and call the police on me. 30 mins later, desperately he let me go without charge. DO MOT BOOK

  • Good
    Jun 2019
    7.9

    Located at 10 minutes' walk from the main intersection, in a safe back street, with lots of parking spaces. Traditional architectoral style. Internet was good.

    Hardly warm wáter from the shower.

  • Good
    Apr 2019
    6.3

    Ok value for money, the bathroom was spacious and the shower nice and hot. Nice big room too. I really appreciated the guard, he took care of me when a group of guys were harassing me a little bit and carried my luggage. It's also a quiet hotel.

    Rooms weren't very clean and the check-in was chaotic and slow. Restaurant understaffed and super average. Worst is the location though, dangerous area. And the swimming pool is empty!! So that was a big disappointment in the hotness of Cancun. Wouldn't stay again.

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About

Overview

With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 10-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.0 Good

based on 118 reviews

7.5

Cleanliness

7.0

Comfort

7.8

Staff

7.3

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Business centre
Internet
Concierge service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Airport shuttle (surcharge)
Free parking
Pool table
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Library
Additional toilet
Bottle of water
Breakfast in the room
Desk
Dining area
Dining table
Entire unit located on ground floor
Fire extinguisher
Flat-screen TV
Free toiletries
Inner courtyard view
Key access
Newspapers
Non-feather pillow
Trouser press
Parking garage
Plunge pool
Pool towels
Pool view
Private bathroom
Private parking
Quiet street view
Safety deposit box
Shampoo
Shower
Socket near the bed
Street parking
Telephone
Tile/marble floor
Toilet
Toilet paper
Toothbrush
TV
Upper floors accessible by stairs
Walk-in shower
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Packed lunches
Tour desk
Wake-up service
Board games/puzzles
Pay-per-view channels
Public bath
Shuttle service (additional charge)
Child pool
Express check out
Safe
Coffee shop

FAQs when booking at Hotel Hacienda De Castilla

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Does Hotel Hacienda De Castilla offer free parking?

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Does Hotel Hacienda De Castilla have a pool?

Photos

All photos (15)
Bedroom (2)
Pool (2)
Restaurant (6)
Bathroom (1)

Location

Most popular landmarks

  • Iglesia cristo rey 1.4 km
  • Parque Las Palapas 1.5 km
  • Parroquia de Cristo Resucitado 4.4 km
  • Torre Escenica 4.9 km
  • Playa Langosta 5.3 km
  • Playa Tortugas 6.7 km

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