Hacienda de Castilla

3 stars
7.3
Good
based on 535 reviews
535 reviews
Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
Calle 17, Sm. 64, Mza. 23, Cancún, Quintana Roo
+52 998 843 0620
Fri 30/10
-
Sat 31/10
2 guests, 1 room
Pool
Outdoor view
Outdoor view
Pool
Pool
Parking
Pool
Building
Outdoor view
Other
Other
Other
Restaurant
Building
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a children's pool, a meeting room and concierge services are on-site. Hotel Hacienda de Castilla offers 43 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. An outdoor pool and a children's pool are on site.
7.3
Good
535 reviews

Latest deals for Hacienda de Castilla

Fri 30/10
-
Sat 31/10
Deals from
RM 105
•Cheapest rate per night
Compare prices for Double room, Standard Room and 15 more Hacienda de Castilla deals.
Double room, bed type unknown
RM 105
nightly with VAT
Double room, bed type unknown
RM 113
nightly with VAT
Standard Room, bed type unknown
RM 118
nightly with VAT
Standard Room, bed type unknown
RM 130
nightly with VAT
Standard Room, 2 double beds
RM 131
nightly with VAT
Double room, bed type unknown
RM 135
nightly with VAT
Standard Room, 2 double beds
RM 136
nightly with VAT
Double room, bed type unknown
RM 136
nightly with VAT
Standard Room, bed type unknown
RM 137
nightly with VAT
Standard Room, bed type unknown
RM 138
nightly with VAT
Standard Room, 2 double beds
RM 156
nightly with VAT
Standard Room, bed type unknown
RM 163
nightly with VAT
Standard Room, bed type unknown
RM 176
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hacienda de Castilla

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of Hacienda de Castilla

7.3
Good
535 verified ratings
Wonderful
121
Very good
74
Good
142
Okay
52
Fair
56
Mediocre
23
Poor
67

Summary of reviews

Guests say
Overall, guests were dissatisfied with their stay at this hotel. The most common complaints were about poor cleanliness, including dirty sheets, towels, and presence of insects. Many guests also found the service to be unfriendly or unhelpful, with issues ranging from lack of assistance with luggage to rude reception staff. The location was considered inconvenient by several reviewers, and some mentioned uncomfortable beds and a disappointing pool experience. Positive comments were rare and often overshadowed by the negative aspects.
AI-generated from customer reviews
Pool3.5 out of 10
Location2 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Location

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Juarez1.8 km
  • Gran Puerto1.9 km
  • Glorieta del Ceviche1.9 km
  • Puerto Cancun2.2 km
  • Estadio de Beisbol Beto Avila2.8 km
  • Estadio Olímpico Andrés Quintana Roo3.1 km
  • La Gran Plaza5 km
  • Cancun Golf Club at Pok Ta Pok7.7 km
  • Poliforum Benito Juarez8.2 km
  • Cancun Convention Center8.9 km
  • Hard Rock Cafe Cancun9 km
  • CoCo Bongo Cancun9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 002-025-000176/2026

Hacienda de Castilla

Which month has the cheapest rates at Hacienda de Castilla?

The cheapest month to stay at Hacienda de Castilla is January, with an average nightly rate of RM 126. The most expensive month is December at RM 171 per night.

What is the cheapest day to book Hacienda de Castilla?

The cheapest day to book Hacienda de Castilla is Monday, with an average nightly rate of RM 131. The most expensive day is Tuesday at RM 183 per night.

How far in advance should you book Hacienda de Castilla?

To get the best price at Hacienda de Castilla, book around 4 weeks in advance. This could save you approximately 24% compared to booking last minute.

FAQs when booking at Hacienda de Castilla

  • Where is Hacienda de Castilla located?

    Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 2.1 km from the centre of Cancún. Puerto Juarez is the closest landmark to Hacienda de Castilla.

  • When is check-in time and check-out time at Hacienda de Castilla?

    Check-in time is 15:00 and check-out time is 12:00 at Hacienda de Castilla.

  • Does Hacienda de Castilla offer free Wi-Fi?

    Yes, Hacienda de Castilla offers free Wi-Fi.

  • Does Hacienda de Castilla offer free parking?

    Yes, Hacienda de Castilla offers free parking.

  • How far is Hacienda de Castilla from the airport?

    Hacienda de Castilla is 16.3 km from Cancun. Hacienda de Castilla is 73.9 km from Cozumel Intl.

  • Does Hacienda de Castilla have a pool?

    Yes, Hacienda de Castilla has a pool on-site.

  • How does KAYAK find such great Hacienda de Castilla hotel deals?

    KAYAK scours the web for all room deals available at Hacienda de Castilla in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda de Castilla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda de Castilla.

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Cheapest

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2-star hotel
3% cheaper
Blue Coconut Cancun Hotel
7.8 Good (480 reviews)0.37 kmOutdoor pool, Room service, Free Wi-FiRM 123+
3-star hotel
Terracaribe Hotel8.1 Excellent (2,859 reviews)0.44 kmOutdoor pool, Restaurant, Room serviceRM 135+
2-star hotel
Hotel Los Cuates de Cancun
0.32 kmRM 180+
2-star hotel
Hotel Dna Cancun
5.4 Okay (11 reviews)0.17 kmWi-Fi, Free parking, Flat-screen TVRM 185+

Most recommended

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3-star hotel
Adhara Hacienda Cancun8.6 Excellent (4,978 reviews)0.64 kmOutdoor pool, Fitness centre, RestaurantRM 343+
3-star hotel
Terracaribe Hotel8.1 Excellent (2,859 reviews)0.44 kmOutdoor pool, Restaurant, Room serviceRM 135+
2-star hotel
3% cheaper
Blue Coconut Cancun Hotel
7.8 Good (480 reviews)0.37 kmOutdoor pool, Room service, Free Wi-FiRM 123+
4-star hotel
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7.6 Good (3,571 reviews)0.79 kmOutdoor pool, Fitness centre, RestaurantRM 217+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
2.1 km
Cancun
16.3 km

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