Overview

Comfort Inn Cancun Aeropuerto

Blvd Luis Donaldo Colosio Lote 5 Super M, 77560 Cancun, QR, Mexico
+52 998 272 5200

RM 313+

Overall guest ratings

6.6/10 Good
Based on 4,442 reviews

Review highlights

  • 8.0
  • 7.4
  • 4.8
  • 4.4

Good to know

  • Good shuttle service
  • Good access to airport

Nearby

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    About

    Get rested and ready for anything at the Comfort Inn Cancun Aeropuerto hotel in Cancun, MX near the Cancun International Airport. We are also near Puerto Morelos, Playa del Carmen and Plaza de Toros. Prepare for a successful day ahead with amenities like free breakfast, free high-speed wireless Internet, free weekday newspapers, a business center and copy, print and fax machines. All spacious guest rooms and suites have TVs, coffee makers, desks, irons, ironing boards and more. Behind every great day is a great night at our Comfort Inn Cancun Aeropuerto hotel. Book now. Children 12 and under stay free. 24 hours prior notice will be needed to schedule transportation. Shuttle service is available, please contact the hotel for more details.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Laundry service
    • Coffee shop
    • Safe
    • Bar/Lounge
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    Based on 4,442 reviews
    • 8.0 "Location is great."
      9.8 "Good access to the airport, said 98%."
      8.0 "80% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% thought parking was inexpensive."
      9.0 "90% enjoyed the restaurants & bars nearby."
      8.1 "81% liked the proximity to sightseeing."
    • 7.4 "High value."
      9.0 "90% were happy with the price of the breakfast."
      9.7 "97% thought it was a great value."
      7.0 "70% were happy with the price."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      5.9 "Only 59% found the restaurant service to be good."
      5.1 "Housekeeping was ok, according to 51%."
      6.8 "Only 68% were satisfied with the booking process."
      5.9 "59% thought the management was tolerable."
      5.0 "50% found the room service acceptable."
    • 4.8 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      1.1 "89% thought they were poorly maintained."
      3.4 "66% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      4.5 "55% found problems with the furniture."
      3.4 "66% were unhappy with the view."
      1.3 "87% were unsatisfied with the kitchenette."
    • 4.3 "Ugly beach."
    • 3.9 "Not very comfortable."
      0.7 "93% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 3.7 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 2,620 reviews
    • 8.3 "Location is great."
      9.8 "Good access to the airport, said 98%."
      10.0 "100% thought parking was inexpensive."
      9.0 "90% enjoyed the restaurants & bars nearby."
      9.8 "Near to public transport, according to 98%."
    • 8.1 "Good value."
      9.0 "90% were happy with the price of the breakfast."
      9.8 "98% thought it was a great value."
    • 6.9 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.9 "Only 59% found the restaurant service to be good."
      5.5 "Housekeeping was ok, according to 55%."
    • 4.6 "Disappointing food."
    • 4.6 "Breakfast is below average."
    • 4.2 "Rooms are not good."
      0.7 "Air conditioning was criticized by 93%."
      3.5 "65% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
    • 3.9 "Internet is poor."
    • 3.5 "Not very comfortable."
      0.7 "93% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
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    Overall rating

    6.8 Good
    Based on 977 reviews
    • 7.9 "Good location."
      9.7 "Good access to the airport, said 97%."
    • 7.5 "High value."
      8.9 "89% were happy with the price of the breakfast."
    • 6.9 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 5.1 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
      1.3 "87% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      3.1 "For 69%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      4.6 "54% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
    • 4.0 "Internet is poor."
    • 3.4 "Not very comfortable."
      1.0 "Air conditioning was criticized by 90%."
      0.8 "92% thought it was too noisy."
    • 3.3 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.4 "66% criticized the plain hotel."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
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    Overall rating

    6.0 OK
    Based on 88 reviews
    • 8.1 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 7.1 "Good service."
    • 4.8 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      3.3 "67% complained about the bathroom."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.4 "Not very comfortable."

    Overall rating

    6.9 Good
    Based on 755 reviews
    • 8.0 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 7.4 "High value."
      9.8 "98% thought it was a great value."
      9.2 "92% were happy with the price of the breakfast."
    • 7.4 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.4 "74% were happy with the shuttle service."
    • 4.9 "Breakfast is below average."
    • 4.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
      1.1 "89% thought they were poorly maintained."
      4.0 "For 60%, the rooms looked old."
      4.7 "53% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
    • 4.7 "Disappointing food."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      0.6 "94% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
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    Good to know
    "Good shuttle service"
    "Good access to airport"
    data provided by TrustYou

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