Cons (-) Staff is awful, quite rude.
4 stars
Sheraton Brooklyn New York Hotel
Photos of Sheraton Brooklyn New York Hotel
Overview
Located within walking distance of Atlantic Avenue - Pacific Street New York City Subway, Sheraton Brooklyn New York provides guests with a convenient base when in New York City. It features a gym, as well as an indoor pool, a Jacuzzi and free Wi-Fi.
There are a range of facilities available to those staying at the hotel, such as an executive floor, a coffee bar and a rooftop terrace. Multilingual staff are on hand to assist with organising tours and activities, and an express check-in/check-out feature is offered.
The contemporary rooms at this 4-star hotel provide a flat-screen TV and an iPod docking station. Each provides its very own bathroom with a hair dryer, a shower and bathrobes. A spa bath, a mini bar and a laptop safe are also provided to guests.
Sheraton Brooklyn New York offers a convenient café, perfect for those who want a meal without leaving the property. Guests can savour Italian cuisine at the restaurant, before a relaxing drink in the bar.
Sheraton Brooklyn New York is close to the area's well-known sightseeing attractions, including the Brooklyn Academy of Music, which is within walking distance. The New York Transit Museum and Polytechnic Institute of New York University are a short stroll away.
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Amenities at Sheraton Brooklyn New York Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
- Wi-Fi available in all areas
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
- Dustbins
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- No smoking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle hire
- Night club
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Sheraton Brooklyn New York Hotel
7.5
Good
3862 verified ratings
Wonderful
1236
Very good
738
Good
754
Okay
360
Fair
320
Mediocre
150
Poor
304
Summary of reviews
Guests say
Guests appreciated the great location and attentive service, with many highlighting the cleanliness of the hotel. However, several reviews pointed out issues with small room sizes, lack of amenities like free WiFi, and some dissatisfaction with the breakfast options. Overall, while the hotel has its strengths, there are notable areas for improvement.AI-generated from customer reviews
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Score by provider
7.5 out of 10
1850 reviews
7.1 out of 10
174 reviews
7.5 out of 10
25 reviews
7.2 out of 10
13 reviews
All reviews
Pros (+) In general the staff was attentive and effective.
Cons (-) In short, hotel should not be open during renovations. The smell, noises, slow elevator service, terrible plumbing, etc, etc. Their 230 “discounted rate” is a rip-off.
Cons (-) im not sure its a sheraton problem, however your hotel is the one left us on the street. we had a confirmed reservation from KAYAK and when we arrived at your hotel at 10:00 PM we were told no vacancies. there is not much to say, a complementary room would be nice.
Pros (+) There wasn't much included in this stay. The tv only offered basic cable, the WiFi wasn't free, and the jacuzzi was broken. But they had no problem putting a $250 hold on my card. Honestly it was OK but I don't think I'd stay here again. There are a lot hotels in this price range in the same area I'd stay at first.
Cons (-) No cable/movie options, no wifi, $250 hold, broken jacuzzi. Who doesn't offer wifi this day in age? I felt like they were gauging me for every dollar.
Pros (+) I never been to a hotel where you have to pay for WiFi 4.95 for one hour smh
Cons (-) No microwave, no Refrigerator. I will NEVER go there again Aloft or the holiday inn is way better
Pros (+) We stayed three nights while visiting family in Brooklyn. We booked through a third party site on Kayak. In the past at other hotels, this leads to being treated as a second class citizen. This was not the case at the Sheraton. Everyone was very polite and friendly and met all how requests without hesitation. The room was good for the price in Brooklyn, very clean with nice, comfortable bedding.
Cons (-) Noisy family next door in the mornings but this was not the hotel's fault.
Cons (-) Kayak
Pros (+) It's a big city!, comfy bed and quiet stay... the staff was Excelent and professional... Clean rooms and hot shower... Overall a great stay!
Cons (-) The air had a problem getting it down to my preferred temp of 66... The elevator fobs were problematic as we had friends on the 23 floor and our card would only let us go to the floor above and below for "ice" and "vending"
Cons (-) Valet was horrible they hit my cat and would claim responsibility. Water pressure in room was very low
Pros (+) The staff in the reception area is corteous and helpful
Cons (-) The house cleaning services are awful! The parking folks are rude and absolutely unprofessional.
Location
228 Duffield Street, Brooklyn, NY 11201
What's nearby
- New York Transit Museum0.5 km
- Brooklyn Academy of Music0.8 km
- Congregation Baith Israel Anshei Emes1.1 km
- Hotel Margaret1.3 km
- Brooklyn Bridge1.8 km
- Congregation Beth Elohim2.4 km
- Brooklyn Public Library2.5 km
- Brooklyn Museum2.9 km
- Congregation Beth Jacob Ohev Sholom2.9 km
- Brooklyn Botanic Gardens3 km
- Greenwood Cemetery4 km
- Eastern Parkway4.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Sheraton Brooklyn New York Hotel
Low season | April |
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High season | March |
Average price (weeknight) | RM 2,272 |
Average price (weekend night) | RM 3,183 |
When to book a room at Sheraton Brooklyn New York Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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Value for money | 7.3 |
|---|---|
Distance to city centre | 3.4 km |
Nearest airport | New York LaGuardia |
Distance to airport | 13.3 km |