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Very beautiful connecting rooms were ready for our family without my request. The staff in the hotel restaurant. No explanation of the course meal. We ordered a child chair but they did not set up.
Service and standards at the hotel was excellent in all areas from recption to the restaurant.
room was wonderful - big and spacy. nice breakfast (unusual for Italy). very central location. helpful staff. if you are looking for the best hotel in Bologna and aren't limited with budget - this is the only choice.
Very good city hotel.Nice stuff. ne
Personnel very kind and helpful always striving to be accommodating. The breakfast room was very small on Monday and there were two small children who were noisy and disturbed the rest of the room.Hotel should have moved them to the adjoining room and closed the door.Or asked them to return to their room for breakfast.There was work being done on an adjoining property and they could be heard next door,these rooms should never haven been assigned.We were given an u
hotel staff no
Perfect central location. The staff are professional, polite and friendly. The hotel has a lovely bar area. Rooms are very clean. Sheets are changed everyday.
Hard to find when arriving by car. Hotel only marked by a few flags.
Very good and central No
Large room and bathroom. High ceilings and wide corridors. Old world environment. Very friendly and efficient staff.
centrally placed, nice friendly atmosphere, wonderfull terrace
Good location, great breakfast Slightly unfriendly receptionist, but the location, nice room etc. more than made up for this. Also, wasn't aware that the wireless internet advertised int he rooms wasn't free
Staff, Food & Location No Free Wireless, Small bathrooms
Location was excellent: front desk staff were helpful and welcoming. It met our needs for a central hotel. Breakfast was good, but could do with some daily variation.
ideal location for city trip, busy area with mant restaurants and bars in area. it can be noisy if you have room to front of hotel
The walls are very thin and not in the least bit soundproofed.
Excellent location and bar with fantastic terrace overlooking the roof tops of Bologna and the two towers. Room a little small but with a very nice sized balcony.
Good location No
receptionist's and the bar staff was excellent. the overall friendliness of the staff made us feel very welcome. My husband really liked the scampled eggs and bacon!!! I think that if you can provide tea/coffee making facilities you should do so without the guests having to read about it after they have already paid for some.
The staff at the front desk were always pleasant and very helpful. And thank you for the earplugs - our room was overlooking the front square, which was often noisy at night. The earplugs blocked most of the noise.
location, breakfast buffet, and i highly recommend the ''da nello's'' restaurant in via montegrappa, that's only 300 mt. from hotel it is expensive compare to the other european cities 4 star hotel standart
It was very central We did not get a room with a balcony
Some aspects of elegance while maintaining a friendly, very nice hotel. Location - is the best option. Rooms are clean and beautiful. Bus B - is also active, I was able to get comfortable. Maria is very kind staff, delicious restaurant was recommended. The room number was 128, the room was nice. I spent a pleasant three days. nothing!
The location of the hotel, which is adjacent to the main square (Maggiore) of Bologna and next to via dell'indipendenza and via d'azeglio, 2 of the most touristic and commercial streets of Bologna. Excellent. Also very clean. Good value for money overall.
Location is fabulous. Very pretty and original style hotel. Good to have breakfast available until 11am. Some staff were not very helpful. Continental Breakfast only was served - was ok but bread and cakes were often left to become dry.
Right in the centre of Bolgna
Location is the best thing about this hotel, followed closely by the ambiance of the hotel itself, wonderful combination of historical authenticity and modern comfort. Staff with excellent language skills. When I returned to the hotel at 10:30 one evening after a concert I was looking forward to a drink at the bar to enjoy the beautiful lounge. The bar was not open - not sure if it ever is. A great pity.
warmth of the reception staff and helpfulness. real family feeling. the breakfast was extensive and very good. in-room telephone directions could be better. there was no obvious way to contact hotel reception from the room.
It's location is the best in Bologna. The ambiance is magical and truly Bologna. when comparing the breakfast to other Italian hotels, I rate it as great. Can never forget the historic view from our window and the 16th century decor pieces. The only eyesore was a spotlight fixed to the ceiling which had nothing to do with the decor.
The central location was just right. The staff were freindly and helpful. The breakfasts were delicious Not really - it was a very enjoyable experience
The location was excellent and the room was clean and comfortable. The breakfasts were good once you got the hang of them. More coffee should be free flowing. Some staff appear perplexed by simple questions. Others are very helpful. Overall, they should all get a pay rise as they work very hard and well as a team! We ran out of toilet tissue on more than one occassion - as they only supply one roll at a time. The blue tooth laptop connection is very complex and secretive - staff have to enter the password on your laptop for you. You can connect via the in-rooom modem for 24 hours or one hour only. I never realised I could connect for just one hour - its not clear. They do not supply or allow irons in the room and the cost of outsourcing ironing via the hotel is prohibitive. The shower was very weak.
Excellent location Very noisy and inefficient air conditioning. Room too small. No space for suitcases to be laid out.
excellent value and location.Very clean and comfortable.Free bicycles,umbrellas and guided tours excellent additives. Some reception staff were very pleasant and helpful others less interested. First impressions are so important!
Close to the Piazza Maggiore, friendly staff, a lovely room with a big bath tub and a very comfortable bed. After working in Lombardia for the two weeks previously, I enjoyed my night in Bologna at the hotel very much and was able to finally relax with ease here. It was just a shame I had such an early flight as I didn't want to leave.
Location. Very helpful and attentive staff. Very nice room. Delicious breakfast.
i did llike to stay at hotel, the staff was helpfull and friendly, the rooms clean, comfortably and the location was excellent voor the citytrip that we mad!!!
I would recomend the hotel because of its location and cosy rooms. The reseptionists provided very misleading information - one of the reseptionist told me that will cost me 25 euros from the hotel to the congress centre which actually cost only 9-10 euros, the other reseptionist told me that takes about 25 minutes from the hotel to Forly airport, and thanks to the taxi driver who drove as fast as was allowed and tooked me an hour and over 100 euros, because the airport is more than 90 km far away from Bologna and I just about managed to get the plain. Probably 25 is a sacred/holy nuber for the people at the reseption desk in this hotel. Be careful what do you ask them and double check their answers as their English is not quite good ot not quite clear and understandable.
Location is perfect.. just a stone's throw from Piazza Maggiore, etc. Breakfast was good and the staff well-mannered. The room is quite compact
The location is fantastic, steps from Piazza Maggiore yet on a quiet street away from the crowds. The hotel staff couldn't have been more helpful or pleasant. We would definitely recommend the hotel and plan to stay there again ourselves. The temperature in the room was a little difficult to regulate and the room was warmer than we liked for sleeping. But a minor problem.
room was quite good information on how to find the hotel was inacurate
Excellent location & very helpful staff. Noise from the street when in a front room. When mentioning this to the Reception staff they moved us to a superior, quieter room. Really good customer service - would return again because of such good service (thanks).
Very helpful staff. Comfortable lovely room Good value
They offer you a bottle of champagne and snacks on arrival. There is a scale in the bathroom and there is a separate huge shower. The position is perfect with restuarants and shops all around you.
location convenient to everything helpful staff beautiful room and bath very comfortable
very nice hotel, tastefully furnished, excellent service rooms rather small for the price tag
good location, diligent & competent staff, well maintained premises. very clean. very good option. one of the best cost / qual. in Italy
Front desk support was excellent. We must thank the gentleman on the front desk. The price is a bit too high.
The room was very comfortable and quiet and very tastefully decorated. The location is wonderful. The staff were very welcoming, helpful and friendly. The breakfast buffet was very good.
The hotel is extremely well located- in the heart of the center. It is a gorgeous old building with nicely decorated, well-appointed, clean rooms. The staff is extremely polite and helpful. The price for the value is quite low- I would have expected to pay a lot more for such a hotel. I travel a lot and this is one hotel which I was very impressed with. And, by the way, breakfast is included and is excellent. I have no negative comments whatsoever. The hotel is top notch and a great value.
The robes! The lovely sheets and room layout. The breakfast was delicious! The directions to the airport bus were a bit confusing unfortunately, so we ended up taking a cab.
Very friendly and professional staff.
Helpfulness of staff and very central location Nothing
Location, good reception room a bit outdated: very nice, but needs some update
wounderful all was fine
L'emplaçament. L'habitació era àmplia. No hi havia cap aspecte rònec. El menjador dels esmorzars és una mica petit. En funció de l'hora que baixes, no et trobes taules lliures.
The hotel is in excellent location, staff is very friendly, really a great selection
The location of the hotel was excellent. The room was comfortable and the breakfast was very nice, too. It would be good if the hotel provides shavers, toothbrush etc. I suppose they would do so if we ask which did not in the end.
Location, room, service, everything was excellent!! Excellent breakfast. Friendly staff
The proximity to the historic centre and the fact that it is quiet at night. The "art" scattered around is pretty awful - some very badly drawn life studies in the dining room almost put me off my excellent breakfast.
Noise problem with air con one night and got no sleep as a result
I liked the close proximity to the city centre. My room 313 is over the cinema so it was noisy till after midnight and the room smelt of old cigarette smoke.
Location Breakfast room not big enough and poorly laid out
not the newest one, lovely for people who like the charm of old european city buildings. Marvellous to me.
Close to the City center Front desk officers are to Cold in attitude
Wifi in the very posh lobby as well as the location in the city.
The location is excellent and there was a good selection of fresh items at breakfast. The hotel staff were friendly and efficient and the room was a good size We requested a double room, but were given a twin which was quite shabby
relaxing doors to rooms make a loud noise when shut.very dull in reception could do with more light
The hotel is right in the middle of Bologna. Friendly staff. The room on the upper floor (attic) had an excellent view over Bologna. Good value for price (I had a cheap rate). You could rent bikes, and Bologna is a real biking town, busy but with bike lanes. The interior decoration of the room could have been better. The room will be very warm in summer, because situated under the roof.
Nice, quiet place but in excellent placement - near tourist attractions. Hotel looks very old, kids were really scary about old paintings on the wall, what gave us extra fun.
Location Room dark and small andpoor outlook
I found the staff very helpful and informative. The welcome pack included at check-in is a great idea, as was the small guide book we could purchase at the front desk - we had been unable to get a guide book before we left for Bologna. The proximity of the hotel to the centre was great & the bar/restaurant that has recently opened across the street was a fab addition.
The staff were wonderful, very helpful and happy to make recommendations. The hotel was clean, rooms were a decent size and quite modern and the location really couldn't be better. I have nothing negative to say about the hotel or my stay.
the public areas were very stylish and breakfast was nice My bedroom design was terrible with very bad lighting - very depressing room.
The staff was great and informative and very helpful
Doesn't look at all like the pictures on the internet. Bed was hard as a rock, shower so small that I had to open the doors to bend over and shave my legs. Steps everywhere, including one small step that many triped down right out to the street! Very noisy location.
The location is excellent: two steps from Via Independenza and five minutes walking to Piazza Maggiore. The hotel is beautifully decorated and furnished. Very charming common areas and simple but lovely room. The small patio where you can have breakfast or a coffee latter in the day is especially agreeable. The staff is nice and very helpful: they even give useful suggestions of restaurants nearby. They let us check-in at around noon, when the official time 2 p.m. We just had to wait for 15 minutes for the room to be ready. The breakfast is very good, although the quantities are small. But as the hotel was empty that was not an issue: most of the days we had the beautiful breakfast room all to ourselves.
the bed, the breakfast, the selection of tv channels, the understated hospitality of the staff
The signle room up to 6 qm, to be honest I have never experienced such small room. Additionally, very dark one !!!!
Nice, quiet room, well equipped for a three star hotel. Very helpful, friendly and efficient staff The labels to direct towards the rooms are a bit misleading
Good location, friendly and helpful staff, great view from roof-top lounge. We had a unit that was across a tiny street from the main hotel....it was noisy and the add-on bed used by our adult daughter was terrible....small and hard as a rock....basically a board set on a frame.
Location, Breakfast, Staff Bed was very uncomfortable
Air Conditioned on a 106 degree day. Location in Bologna Centre.
quiet use of Internet is too expensive
The hotel is simple, practical, and well localized. People are nice, the service is good, breakfast is good. None
Fantastic Location and nice decor. Also very clean parking slight issue...
Helpful staff (English speaking, thank you). Good location.
Stylish bathroom with excellent shower. Beautiful roof terrace, very atmospheric. The "gold room" we booked was of a good standard generally, but we were expecting a balcony, but there was none. I wonder if this was because we booked through booking.com at a discounted rate? However, this was by no means cheap.
The hotel was very well situated for sightseeing within the old city. It was quiet and clean, and the staff was very helpful when needed. The breakfast was excellent. We would definitely stay here again!
Hotel Touring is within easy walking distance of the main sites in Bologna. We enjoyed our stay here - clean, comfortable room, friendly staff and a nice breakfast buffet. The lack of nearby public parking. I would recommend utilizing the hotel's parking garage even though it is expensive.
It's very nice place,breakfast was beatiful and at all we enjoyed the hotel very mauch,view from a window and the like,you should see...
Location and service no
Room very clean - reception staff good - very central location - clean bathroom good shower - comfortable beds - felt secure at night. we chose a suite for extra room having read the reviews about small rooms and this made a more pleasurable experience for us as two friends. Free internet an added bonus No
The owners and staff were absolutely wonderful. Outstanding for a city centre hotel; it had all the friendliness of a family hotel. The can-do attitude at reception meant every request was quickly attended to with apparent pleasure. We were forced to extend our stay because of a strike and they kept open our reservation until we had the details. The hotel is perfectly situated for exploring all the sights, museums, shops and restaurants. Station is a 15 minute walk. The rooms are well sound-proofed, but the heating/air conditioning did not work very well in our room, meaning the window needed to be open on to the Piazza at times. The lift starts from the first floor, which would make the hotel impossible for a wheelchair user and difficult with other mobility problems.
The convienence of the location. Comfortable room, free WiFi, good breakfast. Friendly, helpful staff.
pleasant personel,ideally located,very comfortable room.good pricingfor location,near everything. breakfast could have been a little better service-overwhelmed.
Friendly staff at reception, good clean rooms (especially bathroom), rooms were warmly heated in the cold weather, fantastic location. The breakfast could be improved. Would like automatic waiter service for tea and coffee without having to ask first as they would prefer you to use the ready made coffee which is in a large jug on the breakfast table but this is poor quality.
bad making room
Very central We would have preferred working air conditioning in the room for such a warm April
Helpful staff, great breakfast No bath, 70s lime green decor in our room
location and the free use of bicycles