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Macdonald Burlington Hotel
Best Shopping

Burlington Arcade, Birmingham, B2 4JQ, United Kingdom
+44 121 643 9191

RM 388+

Overall guest ratings

8.1/10 Excellent
Based on 2,152 reviews

Review highlights

  • 9.3
  • 8.0
  • 5.1
  • 5.1

Good to know

  • Train station is close
  • Great shopping

Nearby

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    About

    With a stay at Macdonald Burlington Hotel, you'll be centrally located in Birmingham, steps from Martineau Place and minutes from Bullring Shopping Centre. This 4-star hotel is close to International Convention Centre and University of Birmingham.

    Rooms

    Make yourself at home in one of the 112 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and wedding services.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Birmingham? This hotel has facilities measuring 8070 square feet (750 square meters), including a conference center.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 2,152 reviews
    • 9.3 "Terrific location."
    • 8.0 "Great service."
    • 7.0 "Good breakfast."
    • 6.8 "Food is average."
    • 6.2 "Average cleanliness."
    • 5.1 "Vibe was decent."
    • 5.1 "Average amenities."
    • 5.1 "Rooms are ok."
    • 5.0 "Bar is ok."
    • 5.0 "Average value."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 1,377 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.9 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.5 "Only 65% said rooms were big enough."
    • 5.6 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was stylish."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.5 "Only 65% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      3.3 "67% didn't like the architecture."
    • 4.9 "Value below average."
      2.9 "71% said the breakfast was too expensive."
      3.8 "62% said beverages were too expensive."
    • 4.0 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 172 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.1 "Only 61% said rooms were clean enough."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.3 "Vibe was decent."
    • 5.3 "Average value."
    View all review categories

    Overall rating

    7.4 Good
    Based on 107 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Average cleanliness."
    • 6.4 "Food is average."
    • 5.8 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 5.2 "Average value."
    • 5.0 "Rooms are ok."
      4.8 "52% complained about the bathroom."
    • 4.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 494 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Food is average."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.8 "Bar is not good."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
      3.1 "69% didn't like the architecture."
    • 4.3 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.2 "Value below average."
    • 3.9 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.7 "63% had problems with the shower."
      2.0 "80% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    "Great shopping"
    data provided by TrustYou

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