Overview

Crowne Plaza Birmingham NEC
Top Lake Hotel

Pendigo Way, Birmingham, B40 1PS, United Kingdom
+44 871 942 9160

RM 449+

Overall guest ratings

8.2/10 Excellent
Based on 1,795 reviews

Review highlights

  • 8.9
  • 8.5
  • 6.3
  • 5.9

Good to know

  • Nice building
  • Professional service
  • Friendly service

Nearby

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    About

    A stylish hotel near the NEC and Birmingham Airport, with a conference centre, dining facilities and free Wi-Fi. Crowne Plaza® Birmingham NEC hotel is five minutes' drive from Birmingham Airport and Birmingham International station . Birmingham city centre is 15 minutes away by car or train. The nearby M42 motorway provides easy access to the M40 , the M6 and the M1 . Park, Stay & Go packages mean you can catch your flight without a worry. You can host a meeting for up to 300 people in our 10 naturally lit meeting rooms , with a Crowne Plaza Meetings Director to take care of all the arrangements. If you're attending an exhibition at the NEC , you can walk there in around five minutes. The 11-screen cinema and casino at Resorts World Birmingham are two minutes' walk away, as is Genting Arena . You can drive to Shakespeare's birthplace, Stratford-upon-Avon , or to the Cadbury World chocolate factory in half an hour. You can enjoy everything from a buffet breakfast to a succulent steak in our Eleven Bar and Grill , which overlooks the lake. Grab a Starbucks coffee in the airy Lobbyist Lounge Bar . After meetings, work out in our fitness centre or sit back in the sauna . Room service is available around the clock, and kids stay and eat free .

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,795 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.6 "Good access to the airport, said 96%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      7.5 "75% were happy with the room service."
      8.0 "80% were happy with the shuttle service."
    • 8.2 "Breakfast is good."
    • 6.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
      6.7 "67% thought the atmosphere was somewhat friendly."
      5.0 "50% considered the lobby entrance to be so-so."
    • 6.3 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      5.0 "50% thought the snacks were adequate."
    • 5.9 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.1 "Only 61% said rooms were clean enough."
      5.8 "For only 58%, the bathroom was ok."
    • 5.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.4 "For only 54%, the noise level was all right."
    • 5.3 "Internet is average."
    • 3.7 "Value below average."
      1.7 "The price was too high for 83%."
      2.4 "76% said the breakfast was too expensive."
      3.1 "69% said beverages were too expensive."
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    Overall rating

    8.4 Excellent
    Based on 1,166 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.3 "73% were happy with the room service."
      7.1 "71% found the restaurant service to be one of the best."
    • 8.1 "Breakfast is good."
    • 6.4 "Vibe was decent."
      6.6 "66% thought the atmosphere was somewhat friendly."
      5.1 "Only 51% thought, the hotel was modern."
    • 6.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 6.0 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 5.8 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.6 "Only 56% said rooms were clean enough."
      5.5 "For only 55%, the bathroom was ok."
    • 5.8 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      5.4 "For only 54%, the noise level was all right."
    • 5.7 "Internet is average."
    • 3.5 "Value below average."
      1.4 "The price was too high for 86%."
      2.8 "72% said the breakfast was too expensive."
      3.2 "68% said beverages were too expensive."
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    Overall rating

    8.3 Excellent
    Based on 251 reviews
    • 9.2 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.4 "Vibe was decent."
    • 6.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.3 "Food is average."
    • 5.8 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.8 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.8 "Only 58% said rooms were clean enough."
    • 4.1 "Value below average."
      1.7 "The price was too high for 83%."
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    Overall rating

    7.8 Good
    Based on 53 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 5.8 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 323 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.6 "76% were happy with the room service."
    • 8.3 "Breakfast is good."
    • 6.7 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.9 "For only 59%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.5 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.6 "For only 56%, the noise level was all right."
    • 6.4 "Vibe was decent."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.1 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.3 "Internet is average."
    • 3.5 "Value below average."
      1.6 "The price was too high for 84%."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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