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Hilton Birmingham Metropole

Harbet Drive, Birmingham, B40 1PP, United Kingdom
+44 121 780 4242

RM 359+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.6/10 Good
Based on 4,324 reviews

Review highlights

  • 8.2
  • 8.1
  • 5.2
  • 4.8

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Hold your next event at the Hilton Birmingham Metropole hotel, a leading UK conference hotel located next to the National Exhibition Centre (NEC), only 10 minutes from Birmingham International Airport via complimentary shuttle. With excellent transport links, this charming Birmingham hotel is ideally placed to visit the famous Bullring Shopping Centre and central Birmingham, 8 miles away. This hotel in Birmingham is an attractive venue to hold conferences with impressive facilities including 33 banquet and meeting rooms for up to 2,000 delegates and the support of our dedicated Event Planner. Use the Business Center and Executive Lounge to conduct business away from the office All of the comfortable guest rooms at this Birmingham hotel have WiFi (fee applies). Upgrade to an Executive Room for Executive Lounge access with free breakfast and refreshments. Select suites boast a living room and working area. Ask about our large Family Rooms that sleep up to two adults and two children on a sofa or rollaway bed. Interconnecting and accessible rooms are also available Enjoy international buffet dining in the Boulevard Restaurant, order from our a la carte menu in Millers restaurant or sip cocktails in the 24-hour Lounge Bar. Relax in the indoor swimming pool, tone up in the complimentary fitness center or try an aqua-aerobics class in our LivingWell Health Club. Treat yourself to a relaxing massage in our Ocean Rooms Spa and unwind in the spa pool and sauna

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 4,324 reviews
    • 8.2 "Location is great."
    • 8.1 "Breakfast is good."
    • 7.5 "Good service."
    • 5.8 "Average amenities."
    • 5.2 "Vibe was decent."
    • 5.2 "Food is average."
    • 4.8 "Bar is not good."
    • 4.5 "Not very comfortable."
    • 3.9 "Rooms are not good."
    • 3.0 "Terrible value."
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    Overall rating

    7.6 Good
    Based on 2,162 reviews
    • 8.2 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 7.9 "Good breakfast."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      8.3 "83% said the concierge service was amazing."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.3 "Sufficient business facilities, according to 63%."
    • 5.3 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 4.5 "Bar is not good."
      3.8 "Bar service was unacceptable, according to 62%."
      0.3 "97% said beverages were too expensive."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      1.3 "87% criticized the small bathroom."
    • 3.4 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.1 "59% said rooms were small."
      2.2 "For 78%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      0.6 "94% thought the tv was sub-standard."
      2.4 "76% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      1.1 "Air conditioning was criticized by 89%."
      1.3 "87% criticized the small bathroom."
    • 2.9 "Terrible value."
      1.6 "The price was too high for 84%."
      3.0 "70% thought it was overpriced."
      4.6 "54% said the breakfast was too expensive."
      0.3 "97% said beverages were too expensive."
    View all review categories

    Overall rating

    7.6 Good
    Based on 648 reviews
    • 8.0 "Breakfast is good."
    • 7.9 "Good location."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
      6.8 "Sufficient business facilities, according to 68%."
    • 5.3 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
      5.2 "Only 52% thought, the hotel was stylish."
    • 4.9 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      1.4 "86% said the bathroom was dirty."
    • 4.5 "Bar is not good."
      0.3 "97% said beverages were too expensive."
    • 4.2 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      3.8 "62% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
    • 4.1 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      0.6 "94% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.4 "86% said the bathroom was dirty."
      2.5 "For 75%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
    • 2.6 "Terrible value."
      1.6 "The price was too high for 84%."
      3.0 "70% thought it was overpriced."
      0.3 "97% said beverages were too expensive."
      4.5 "55% said the breakfast was too expensive."
    View all review categories

    Overall rating

    6.7 Good
    Based on 216 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
    • 7.1 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.0 "Bar is ok."
    • 4.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 3.5 "Value below average."
      3.7 "63% thought it was overpriced."
      1.6 "The price was too high for 84%."
    • 3.5 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      0.6 "94% thought the tv was sub-standard."
      2.4 "76% found problems with the furniture."
    View all review categories

    Overall rating

    7.7 Good
    Based on 1,297 reviews
    • 8.7 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.5 "85% said the concierge service was amazing."
      8.8 "88% were happy with the shuttle service."
    • 7.4 "Good breakfast."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.0 "Average comfort."
      4.1 "59% said rooms were small."
      3.3 "67% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      1.3 "87% criticized the small bathroom."
    • 4.9 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.3 "Bar is not good."
      3.9 "Bar service was unacceptable, according to 61%."
      0.3 "97% said beverages were too expensive."
    • 3.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.1 "59% said rooms were small."
      0.5 "95% thought the tv was sub-standard."
      2.1 "For 79%, the rooms looked old."
      2.7 "73% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
      0.7 "Air conditioning was criticized by 93%."
      2.5 "75% found problems with the furniture."
      1.3 "87% criticized the small bathroom."
    • 2.4 "Terrible value."
      2.8 "72% thought it was overpriced."
      1.8 "The price was too high for 82%."
      0.3 "97% said beverages were too expensive."
      4.2 "58% said the breakfast was too expensive."
    View all review categories
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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