Overview

Birmingham Marriott Hotel
Top Family Hotel

12 Hagley Road, Five Ways, Birmingham, B16 8SJ, United Kingdom
+44 121 452 1144

RM 429+

Overall guest ratings

8.3/10 Excellent
Based on 947 reviews

Review highlights

  • 8.5
  • 8.2
  • 5.8
  • 4.8

Good to know

  • Comfortable beds
  • Spacious rooms
  • Friendly service

Nearby

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    About

    No matter your reason for travelling to the Birmingham Marriott Hotel, we offer everything you'll require for a rejuvenating visit. We feature a picture-perfect location in the heart of Birmingham city centre, allowing for easy access to a host of renowned landmarks, such as Broad Street, Cadbury World, the Barclaycard Arena and the ICC. All of our spacious, impeccably appointed hotel rooms boast a plush pillowtop mattress, a flat-screen TV, high-speed Wi-Fi, in-room dining and more, while our assortment of on-site amenities will be sure to impress. Enjoy a well-equipped renovated fitness centre, indoor pool, a tranquil spa and expertly crafted American style cuisine at our signature West 12 Bar and Grille. Our hotel can provide a sensational backdrop for your next meeting or social event, with six adaptable venues, first-class planning and catering services and exceptional placement in Birmingham city centre. For a four-star experience you won't soon forget, plan your stay at the Birmingham Marriott Hotel.

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    Marriott

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 947 reviews
    • 8.5 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      7.7 "77% thought it was pleasantly quiet."
      8.9 "89% liked the big bathroom."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.8 "78% said the booking process went smoothly."
      8.3 "83% were happy with the room service."
    • 7.9 "Good location."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Good breakfast."
    • 7.2 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
    • 5.8 "Pool is mediocre."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
      4.4 "56% didn't like the architecture."
      1.7 "83% thought the facilities needed updating."
    • 4.8 "Value below average."
      2.9 "71% thought it was overpriced."
    • 4.0 "Bar is not good."
      4.5 "Bar service was unacceptable, according to 55%."
    • 2.9 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 350 reviews
    • 8.3 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      7.9 "79% thought it was pleasantly quiet."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "Good location."
    • 7.6 "Good breakfast."
    • 6.9 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 5.7 "Food is average."
    • 5.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
    • 4.6 "Value below average."
    • 4.2 "Bar is not good."
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    Overall rating

    8.3 Excellent
    Based on 501 reviews
    • 8.5 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.9 "Good location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.2 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 5.9 "Pool is mediocre."
    • 5.7 "Vibe was decent."
    • 4.8 "Value below average."
      3.1 "69% thought it was overpriced."
    • 3.4 "Bar is not good."
    • 3.0 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
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    Overall rating

    7.2 Good
    Based on 18 reviews
    • 8.2 "Great service."
    • 8.2 "Location is great."
    • 7.2 "Nice rooms."
    • 4.8 "Value below average."

    Overall rating

    7.9 Good
    Based on 75 reviews
    • 8.6 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.9 "Good location."
    • 7.7 "Good breakfast."
    • 7.3 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 4.1 "Bar is not good."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    spa area
    pay for parking
    indoor swimming pool
    nice breakfast selection
    noisy people
    staff are very helpful and mostly approachable
    food quality was poor
    close to the event
    standards of service
    thing that let
    main hallways
    health facility
    fact pay
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