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Front desk staff were extremely helpful and courteous. Very quiet room on the second floor. All public transportation easily accessed from hotel. A suggestion: perhaps manually controlled vent fans to give the air in the rooms a bit more circulation as it can be quite humid
very helpful staff, gave us a map & booklet on Bilbao free parking a little noisy with the window open
I travelled with my teen-age son and we spent 4 nights at the Sirimiri hotel. The location of the hotel was perfect for sightseeing and walking about the old part of town. It is literally 3 min from the old town with all the bars and taverns and a very pleasant 15 - 20 min walk to pretty much everything else - the Theater, Cathedrals, the Guggenheim Museum, Termibus bus terminal. It is 1 min walk from the Atxuri train station (trains to San Sebastian) and a tram stop. At the same time, the hotel is located in a quiet side street right next to a small square with a beautiful church and a couple of beer/breakfast places. The hotel staff was very helpful in explaining to us the location of things we wanted to vist while at the same time completely non-obtrusive. They were always there when we needed them and had complete regard for our privacy. I am grateful for their kindness and human feeling!! I do not have any complaints about the hotel itself, except that there is a construction site right next to it but they operate during working hours when tourists are expected to be out and about town.
Hotel staff very helpful. No Bar
Very friendly and helpful staff!
quiet hotel of character in a small square a stones throw from the tram terminus
Excellent service and great to have free parking in the city centre. The twins are bigger than the doubles if space is important to you.
Nice room with wifi (quite strong signal), helpful staff, perfect location - close to the casco viejo (5-10 minutes walk) and tram station going to the main attraction (Guggenheim Museum) Breakfasts could be better (for these who do not prefer cereals nor cakes there is an option of a toast with jam... no ham, no cheese)
Clean, generous room, excellent location near old quarter. 50m from a pleasant tram ride to the Guggenheim. Limited parking
Location is great, next to the old town and next to tram line. Private parking for free behind the building, easy to get in and out. Helpful staff. Nice room for 3, with 2 windows, TV, big beds, very clean. Nice, new and very clean bathroom. Will stay there again. Excellent value for money comparing to other hotels in Bilbao. I'd suggest adding more light/lamps for the nighttime, it's dark in the room with the shutters closed.
good situation for the old part of the city and access to the Guttenheim museum
Comfortable room, spacious for european standards. Bed was amazing. Very clean. Hotel smells delicious. Friendly staff. You can hear the noise from the hallways and contiguous rooms.
The breakfasts Smelly drains in the bathroom
Location atmosphere decor
The location was great, very central. The room was very nice and great value for money.
Location Purple decor
Very nice hotel, great location, easy walking distance for all the sights. No hotel parking but underground car park only 1 block away.
we had 2 single rooms well furnished and clean lots of choice at breakfast and very sympathetically refurbished as always would like to see cheaper single rooms than doubles
Location Floors are noisy
Pets allowed and location, fully restored No parking
I have apprecciated the central location of the hotel. Parking nearby is expensive and not easy. I have not enjoyed the noise in the early morning.
This hotel had a great location in the Casco Vieja section of BIlbao - a very picturesque part of the city. When we had a last minute change in plans, the hotel was able to accommodate us which we greatly appreciated! The price was very reasonable, too.
very good located in historical part of bilbao..
Bathroom Bedroom floors noisy when people check out early
This hotel is very close some famous restaurant and bar. Our room smelled like cigarettes. It let us uncomfortable.
The staff were nice and friendly.The hotel is in a pedestrian area with lots of shops,restaurants etc on the doorstep; We only stayed for one night and it suited our purpose.
Location in the old town was great Parking was approx. 6 blocks away and cost over 17 eu per day
situation in Casco Viejo, very welcoming staff, large modern room and decent sized bathroom breakfast costs extra and is not anything special (mostly pre-packaged croissants and biscuits) but it may be your only choice early Sunday morning
very good located in historical part of bilbao.close to everywhere.
For taking a look at the "Casco Viejo " the location couldn´t be better. The floors really do make a lot of noise.
Accessibility to the old quarter and museums difficult access to check in with bags etc, needing to be carried a half kilometer from the parking building. The wi-fi internet was slow, no connection in room, poor connection in lobby. Use a LAN cable in room if you visit (hidden behind the desk and not advised until we checked out).
location was excellent and staff very friendly and helpful the price of breakfast was different at booking.com and in the hotel, so hopefully this will be corrected to the website
Excellent location in charming central Bilbao. Located second floor in a rebuild flat in one of the petestrian streets in the old town. Friendly and helpful owners also residing at Pension Roquefer . Some street noise during the night due to guests going home late at night from restaurants and bars. No breakfast available. Public parking quite far away.
A very clean family run hostal, with fantastic views in the external rooms.Bang in the centre of the Casco Viejo (Old Town) in Bilbao surrounded by shops, bars, restaurants with easy access to Bilbao's fantastic cheap and regular public transport. The lift stops about half a dozen steps below the floor the hostal is on not a big issue unless you have problems carrying cases etc.
The Hotel is good value and very central. In an old building but modern and up to date inside. The parking facilities are based on a few metered areas up to half a mile away. This is understandable and was not a big problem for me, but it could be for some and should be made clear on the web site. It is not possible to get near the Hotel by car as it is in a pedestrian area. Again this should be made clear.
clean room and central- friendly people fairly basic and difficult to find-
It was a welcomed surprise. Stayed only one night and had to catch a flight in the morning. The staff was very helpful even though we spoke very little spanish, and arranged for a cab the next morning. Overall it was a pretty good value.
The wonderful historic character of the building and the central location in the old historic quarter. It can be noisy in that area but that is not a criticism as such of the hotel, which has lovely windows and balcony and proper shutters.
Excellent hotel for the price - great location and the owners are very freindly.
Cheap Hotel located in getto. Hotel itself needs urgently renovation. Elevators are small. The room look very depressing (dark carpet, dark walls). The bathroom is small and decorated with old fashioned tiles of which some are broken. You can see the stains in the ceiling of the bathroom resulting of water coming down from the floor above. The paint of the ceiling is coming down. Some members of the staff at the reception do not speak english.
staff and price bed was broken, position in the city
quite a scary area, very unfriendly, unhelpful staff
It was a simple place to temporary store my luggage for the night while I explored Bilbao. Bit too far away from the centre of town.
Friendly, polite and helpful staff. Clean rooms, good shower. Short walk to the old city centre, through bridge crossing the Nerviòn river. Good location/quality/price ratio. I would have like the staff to speak a little English or French, but we managed to communicate somehow, even though my partner and I don't speak Spanish.
the price and proximity to the old town building work underway so a lot of noise and dust. very close to potentially unsafe area for women.no english speakers
it was close to the old town and very near the railway station and bus links
Hotel staff were very helpful and keen for us to enjoy our stay. Even though the evening receptionist could not speak English and I had little Spanish we communicated well. He warned us about the no go area nearby. Within walking distance of old town and transport to other places of interest in Bilbao. Some good restaurants in the old town. Good secure parking in garage opposite. A bit hard to find. Hotel construction and decor a bit industrial.
The cleanliness of room and comfort. Good value for money.
Clean, comfortable and quiet room. Fifteen minute walk into the centre of Bilbao.
Location in old town is a plus; rooms and common areas are basic but clean; staff is friendly and helpful. Rooms at the front of building are very noisy, as the fun from the local cafes/bars spills out onto the street. There is no lift in the building, so be ready to carry your bags upstairs.
Lovely historic hotel in a great location in the Casco Viejo, near everything. The room was pretty, the bath was very nice, and the staff was friendly. Even tho it rained, we enjoyed the balcony. The heat didn't work, but it wasn't too cold out. Street noise made it necessary to use earplugs to sleep.
Very pleasant and helpful owner/staff The stairs may pose a problem for some
Lovely bedroom and hotel, welcoming and helpful staff. Very good location, quiet, clean and cheap.If you take your satnav, take the name of the street in basque (andra maria kalea) too because some satnav don't find "santa maria". Breakfast not great.
The location was great. The restaurant recommendations were helpful. The breakfast was marginal.
Position is excellent for access to transport, sights and is located in a very interesting old area of town. Noise from street in front rooms
Quaint little B&B in the heart of the atmospheric Bilbao old town. Street noise (drunken laughter and shouting from nearby bars) is a real problem in some of the rooms.
I liked the funky decor. The reception desk staff were very nice, spoke good english. Be warned, there is no lift and you must carry your luggage upstairs.
A charming building, kind and helpful staff, clean and comfortable rooms, gracious manager/owner, and fantastic location. Don't hesitate to book with the Iturrienea Ostatua. Even with earplugs, the breakfast noise will wake you if you are in a room that is just off the main lobby, even having said that, I would stay there again.
The staff were extremely helpfull. The hotel was well cared for.
The location - near to old town and railway station. Our room was with the view to the river and the old theater. I use my earplugs on Saturday night - the talk on the river bank was too loud.
The hotel was overpriced. We stayed in equally priced hotels elsewhere that where much more comfortable
The wifi does not work well in the rooms - you need to sit in the hallway for it to work properly, and even then it runs pretty slowly. The hallways an floors are all tile, so sound echoes at all hours of the night. There is no elevator, and nobody will help you with your bags, so travel light!
Poor lighting, the room was very dimly lit Noise, people were shouting till after 12, then again at 3 am then early in the morning
Location is perfect! Near by the old town and the shopping center. Nice, cozy room.
It is convienent to the city centre and 'Casco Viejo'. It was basic but clean. I felt it was good value. Staff were friendly.
Bed was too short
Centraaly located. Very clean. Good price.
The hotel was well situated and he staff helpful.
Great location close to the railway stations, old town, the river and the city centre.The staff were friendly and helpful. The hotel is on the first floor and there is no lift.Wi-fi is not available in the bedrooms and it was not possible to pay by debit/credit card because the machine was broken.Luckily there are banks close at hand.As other reviewers have said noisy because of the thin walls.