4 stars
Grand Sapphire Hotel
Photos of Grand Sapphire Hotel
Overview
This comfortable hotel in Almaty offers complimentary Wi-Fi, as well as a chromatherapy bath and a Finnish sauna. It also features a coffee bar, an express check-in and check-out feature and a Turkish steam bath. Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa, LuxCosMed. Wellness amenities include a sun tanning bed and hydrotherapy facilities. The rooms are air conditioned and feature an in-room safe, a ceiling fan and a mini bar. They are also equipped with a telephone and cable/satellite channels. Serving Turkish, Asian and European dishes, Hotel Sapphire Grand Almaty's luxury restaurant provides a convenient dining option for those wishing to dine on site. Almaty International Airport is less than a 30-minute drive from Hotel Sapphire Grand Almaty. The hotel also provides parking for guests with a car.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Grand Sapphire Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Family rooms
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Refrigerator
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Lift
- Accessible by lift
- Upper floors accessible by lift
Pool and spa
- Spa
- Steam room
- Massage
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Fold-up bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Things to do
- Board games/puzzles
- Game room
- Beauty salon
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Cribs available
- Indoor play area
- Baby safety gates
Workspace
- Fax/photocopying
- Desk
Health and safety
- 24-hour security
- Safe
Reviews of Grand Sapphire Hotel
8.2
Very good
893 verified ratings
Wonderful
353
Very good
175
Good
146
Okay
78
Fair
65
Mediocre
30
Poor
46
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, making it convenient for exploring the city. However, many reviews pointed out issues with service, including unresponsive staff and inconsistent room maintenance. Overall, while the hotel has its strengths, improvements in service are needed to enhance the guest experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
193 reviews
8.2 out of 10
33 reviews
Location
Dostyk Avenue 32, Almaty 050010
What's nearby
- 28 Panfilov Heroes Memorial Park0.5 km
- Almaty Cathedral0.5 km
- Zenkov Cathedral0.5 km
- Almaty Opera House1 km
- Republic Square2 km
- The Central Museum2.1 km
- National Museum of Kazakhstan2.2 km
- Presidential Palace2.2 km
- Almaty Central Stadium3.2 km
- Television tower Alma-Ata3.3 km
- Hippodrome6.7 km
- Shymbulak Ski Resort13.5 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Grand Sapphire Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Grand Sapphire Hotel
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Closest
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See most recommended stays in AlmatyGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 1.7 km |
Nearest airport | Almaty |
Distance to airport | 12.8 km |