Overview

Grand Hotel Tien Shan
Top Airport Hotel

Bogenbay Batyr Street 115/105, Almaty 050000, Kazakhstan
+7 727 244 9600

RM 349+

Overall guest ratings

8.2/10 Excellent
Based on 365 reviews

Review highlights

  • 9.3
  • 9.1
  • 6.0
  • 4.8

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Grand Hotel Tien Shan offers an airport shuttle (available 24 hours) for KZT 5500 per vehicle one way. Guests can visit the spa to indulge in hot stone massages, body wraps, or body scrubs, and international cuisine is served at Restaurant Nauryz, which is open for breakfast, lunch, and dinner. 3 indoor pools and an indoor pool are other highlights at this upscale hotel, and rooms offer up nice touches like bathrobes and slippers.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 365 reviews
    • 9.3 "Excellent wellness & sports facilities."
      8.8 "88% loved the sauna."
    • 9.1 "Excellent pool."
    • 8.9 "Location is great."
    • 8.5 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
    • 4.8 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.0 "Value below average."
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    Overall rating

    8.4 Excellent
    Based on 109 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "Excellent pool."
    • 8.7 "Location is great."
    • 8.4 "Great service."
      8.1 "81% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.2 "Value below average."
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    Overall rating

    8.0 Good
    Based on 43 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.9 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 21 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 6.1 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 189 reviews
    • 9.3 "Excellent pool."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.9 "Location is great."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.2 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.2 "Value below average."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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