Recent reviews
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6.3
Comfortable for business and very close to airport. Nice fitness room and sauna. No shuttle from airport but the tram stops just in front of hotel. Rather expensive for the service - breakfast at 26CHF simply unacceptable - I get a great one for 8CHF at the Traders in the WTC building 2 tram stop from the Novotel.
review from KAYAK -
6.3
Staff was very friendly and helpful.
review from KAYAK -
4.3
Dear Booking.com staff, I understood that I had paid in advance through the website but Novotel Zurich Airport Messe charged again. They said, it is not paid in advance so please check this situation. My booking reference number is, 500033082.
review from KAYAK -
6.3
It is close to the airport, has a fridge (minibar), free hard-wired internet, and is quite clean. There are lots of places to organize your items. We've used it twice now as a night-before-departure hotel. Last year when we had a third person along, the sofa bed was a cost-effective option. I did not like the extra charge for outdoor parking, but I knew about it in advance. The bedding was a lower quality than I remembered and the mattress on the queen-sized bed was such that it was hard not to roll into a valley in the center. Again, I don't remember this problem with the room last year. Also, while we had booked and were charged for a superior double (which according to Booking.com includes a sofa bed) there was none, nor was there room for one. It was a slightly smaller room than last year. Although we didn't need a sofa bed for sleeping, it would've been nice for organizing our suitcases without having them on our bed or on the floor, and it would've been an additional place to sit, since there is only one chair.
review from KAYAK -
3.3
Near to Tram Rudeness of staff - bar closing times at night too early
review from KAYAK -
6.4
Convenience to airport The maitre d' in the hotel restaurant did not seem to like us. The waitress however was friendly. Also the hotel initially billed me CHF 75 for breakfasts we did not have - however, the front desk quickly corrected the mistake when I told them.
review from KAYAK -
4.4
Bed is nice ann comfortable Did not know that hotel was under renavation
review from KAYAK -
6.0
the room and entertainment set-up was extremely comfortable the construction inside and outside the hotel was aweful - very difficult to check-in/out with the very little amount of space available (because of construction-which fortinately is temporary). The fact that parking is mandatory yet maintains expensive daily rates
review from KAYAK -
6.8
I liked that even thought I paid a budget price, I got a premium experience. The amenities in the room. Unlimited mini-bar in my room. The Internet, and tv channels. I spend about 15 days a month in hotels and when I booked this, I thought I was in for a budget experience but when I walked into my room and then the bathroom, I went wow! Thank you! I think you guys are doing a great job! I ws not informed that I have unlimited mini-bar, I was actually conservative because I thought I was paying for what I used, I should have been told up-front. Getting to the hotel from the airport and checking in late at night took a long time. The schedule of the shuttle bus should be shorted at night because you have a bunch of tired passengers. It took 3 trips to get us all to the hotel over 90 minutes of waiting!
review from KAYAK -
5.6
Reconstruction, but otherwise a nice hotel.
review from KAYAK
-
6.3
Comfortable for business and very close to airport. Nice fitness room and sauna. No shuttle from airport but the tram stops just in front of hotel. Rather expensive for the service - breakfast at 26CHF simply unacceptable - I get a great one for 8CHF at the Traders in the WTC building 2 tram stop from the Novotel.
review from KAYAK -
6.3
Staff was very friendly and helpful.
review from KAYAK -
4.3
Dear Booking.com staff, I understood that I had paid in advance through the website but Novotel Zurich Airport Messe charged again. They said, it is not paid in advance so please check this situation. My booking reference number is, 500033082.
review from KAYAK -
6.3
It is close to the airport, has a fridge (minibar), free hard-wired internet, and is quite clean. There are lots of places to organize your items. We've used it twice now as a night-before-departure hotel. Last year when we had a third person along, the sofa bed was a cost-effective option. I did not like the extra charge for outdoor parking, but I knew about it in advance. The bedding was a lower quality than I remembered and the mattress on the queen-sized bed was such that it was hard not to roll into a valley in the center. Again, I don't remember this problem with the room last year. Also, while we had booked and were charged for a superior double (which according to Booking.com includes a sofa bed) there was none, nor was there room for one. It was a slightly smaller room than last year. Although we didn't need a sofa bed for sleeping, it would've been nice for organizing our suitcases without having them on our bed or on the floor, and it would've been an additional place to sit, since there is only one chair.
review from KAYAK -
3.3
Near to Tram Rudeness of staff - bar closing times at night too early
review from KAYAK -
6.4
Convenience to airport The maitre d' in the hotel restaurant did not seem to like us. The waitress however was friendly. Also the hotel initially billed me CHF 75 for breakfasts we did not have - however, the front desk quickly corrected the mistake when I told them.
review from KAYAK -
4.4
Bed is nice ann comfortable Did not know that hotel was under renavation
review from KAYAK -
6.0
the room and entertainment set-up was extremely comfortable the construction inside and outside the hotel was aweful - very difficult to check-in/out with the very little amount of space available (because of construction-which fortinately is temporary). The fact that parking is mandatory yet maintains expensive daily rates
review from KAYAK -
5.6
Reconstruction, but otherwise a nice hotel.
review from KAYAK
