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Swimming pool, and the jacuzzi was closed.
Friendly hotel staff. Good location. Modern & comfortable rooms. The decoration of the ballroom and the entrance was a little exagerated. Too orriental for my taste. I liked the bedroom.
the location is very good, at the bisness center of Ankara. The room is not large but very comfortable, the breakfast is very good. I liked swiming pool and SPA. only 2 elevators
The location is good, the rooms are very comfortable They have some problems with the shower - the water pours into the room sometimes. The breakfast is good, but waiters are not.
new and fantastic rooms with some great styled features......bath in the room! great for romantic couple.
I enjoy staying at this hotel. It was very confortable, and luxury. The staff didn't speak english except some of them and missing maps in english
Quiet and comfortable.Friendly staff.
internal decoration and the facilities were excellent... Nothing....
Although I stated -while booking on your website- that we were the honeymoon couple at this hotel, the staff of this hotel told me that there was not any note like that... Either your website does not work properly or this hotel is not that professional... I had to insist that I booked this room as a honeymoon couple and then we got the special service for the honeymoon couples. breakfast was poor
Excellent design, comfy rooms.. As we did not spend too much time at the hotel, i can not give a full review. But we were satisfied from what we had experienced.
Very comfortable and well equipped hotel in city centre. A bit expensive on food and drinks.
The location is very nice. Though it is not the very center - still convinient and not noisy area. The staff is mainly helpful. They were not checking my mini bar for the last4 nights, actually did it only on the very first day of my stay. Therefore I was not getting coffe and etc. supplyes but for me personally it did not matter that much. Anyway this was the minus...
The staff were very helpful and courteous. The hotel facilities are also very good all in all a very nice hotel
Excerllent staff and quality
Friendly staff, spacious rooms, quiet location
Everyting was fine, I didn't encounter any problem. Although reading some negative comments on Hotel's design, I didn't find it old or unpleasant
Friendly staff members and the fact they upgraded me to th Executıve room at no addıtıonal costs.. The room I stayed ın was somewhat outdated and I felt lıke ıt was more between a 3 and 4 star room. I have stayed ın 5 star and thıs hotel dıdnt gıve me that feelıng.
hiltonsa hotel was georges and soooo comfort not at all
We really enjoyed our stay at the hilton. We were only going to stay one night and ended up staying 6. Mostly in part to the helpful staff and the room comfort along with the convient location.
Personalized check in. Rooms spaceous; clean ( in general) decent breakfast spread. Over all stay- excellent
View of the room, general conditions no
The complementatry breakfast that we got because the rate that I got from booking. com was too high The internet was not free of chate and each hour was 10tl which you hvae to spend withing and cuntinues hour
Good (business) location in Embassy area. Internal decor becoming tired.
Pool was not available. Construction started very early. Nothing was mentioned beforehand.
Very good breakfast Door key not working every day
staff were not at all friendly. we were not greeted or no good byes when we left. very unfriendly place...very quiet as if we were in a mosque.
Friendly and helpful Staff, pretty good location for local restaurants, clean and comfy room. Convenient location if you have a Car.
Professional service I am a little sceptical about the five-star rating. Some of the finishing in the room was not up to standard, no flat screen TVs. The suite overlooked a large patch of wasteland, which rather spoiled the effect. Although the hotel may not own it, of course. Had to remind them of the need for an extra bed a couple of times (I would stress that this does not mean the service was not excellent),
The hotel breakfast was fantastic, hotel enviroment was very calm most of the times and with a very beatiful interior design. Hotel parking space was nice exactly in front of the main door with a nice waterfall. Room viewes was very good from ankara city and the back street provide very fast access to many stores. Hotel is 5 Km away from ankamall it takes around 10 min to arrive and it is around 40 min away from esb airport in normal city traffic.
It's at the most elite part of town nested between two universities and good transportation available. They have problems with hooking up booking.com to their system so they make you wait 5 min while they check your reservation
Very friendly, clean and comfortable. Restaurant service and quality noteworthy.
The accomodation is good, the staff is friendly, the price was fair and breakfast was excellent. The Hotel is located in Bilkent, which is in the south of Ankara and quite far away from the city center but near the Bilkent University. It is ideal for conferences, but for business trips a hotel in the center of Ankara would suit better. The staff is friendly, the accomodation is excellent for a five star hotel in Turkey. If you visit the Bilkent University, this hotel is ideal.
Near metro station We found it difficult to find by car - no signs
Cleanliness Poor service in restaurant which was also too expensive
Very comfortable hotel with all modern amenities and great rooms although the aircon system could not be adjusted inside the room making it difficult to cool on a warm day. I had a problem at check in [see below] and the staff handled that very efficiently - they were polite and helpful at all times. I think the reservation department at this hotel has a problem - they claimed they had no record of my reservation on arrival. I contacted booking.com immediately who assured me immediately that the hotel had received the reservation and contacted the hotel about this. I was given a room but had the hotel been full this could have left me in a difficult position. Full marks to booking.com for their customer service and assistance. The hotel reservation department really needs to ensure website bookings are secure.
Excellent location, beautiful exterior, good service.Please write at least 15 words Interior is a clashing hodgepodge of design styles.
Room conditions, decoration and especially bathroom is quite nice. They have iron sets in rooms. Lighting is "smart" that they put also reading lights on bed tops. They have complimentary coffee and tea in room. But they put only "decaf" instant coffee. I asked for a normal one from reception, and it did not come..
its very comfortable hotel,good location
The staff speak english but the men are more cooperating than women staff, and this is a cultural problem in turky , we find it any where. I don't like that this price by booking.com is not cheapest as expected.
Nice view, good location The rooms were not very clean, old fashioned.
very nice hotel one of the best for business and oleasure, highly recomended
service, cleanness, kind personal, location I would like to have a coffee or tee atmachien at the room like in most of the hotels in Japan & America and in Swiss hotels
I was on a business trip. Relaxation was great I could concentrate on my work and finalize nicely. None
the rooms are big, clean,well decorated. like the massage service at the spa at the check out th receptionest wasnt helpfull as we had a flight to catch and she kept us waiting too long,,,we informed her many times,,,she wasnt arranged that much,,,she answers all the phone call while serving us???
Convenient No boiler and no coffee machine in the room. When I asked for one, they charge me a fortune just to have a water boiler for the... Usually in a band like sheraton, it's already included in the room....
the confort of the room it was too hot in the room and we were unable to change the temperature
It was new Although the hotel hotel was new, our towels were old! We stayed in a double room. It was really tiny. It was more for a single use. We could hardly move in it. Everything was for a single person, I had to keep asking for stuff. The breakfast is not included in the rate and the price is too high for that quality. The heat turns on only after 7 PM which makes the room quite cold if you are traveling with a child. The hot water was not running properly.
A well located hotel with nice atmosphere. Friendly staff and all well organised. It was all a pleasant stay at a good price. The gym availibility was poor
The rooms are spotless and the staff are so welcoming.The location of the hotel is excellent. The parking space is the worst I have ever seen.You can only leave your car to valet service and the garage is soo narrow that you cannot park on your own and even if you park, there is no lift upstairs so you have to climb up three very steep floors!
location and simple comfort
service is top quality, very modern rooms
The hotel staff was great, the room was immuculate, and it seemed that everything important in a hotel had been considered. From the Pillow Menu, to the "Do Not Disturb" light, to the awesome bathroom (bathrooms/showers are a big deal to me), the Turkish Delight, newspaper delivery, and VoIP phones, the Divan Hotel has thought of everything!! Not to mention, it is located right in the heart of the city and their weekend rates are fantastic!! Will definitely stay there again next time I'm in Ankara for the weekend.... :0) The a/c in the room was lackluster... I like sleeping in cold rooms, and it seemed like the a/c unit did a poor job a cooling the room. Also, without asking for a mattress pad from the front desk, the beds are quite hard. I don't mind a hard bed, but my girlfriend slept uncomfortably the first night. However, the mattress pad was delivered as soon as we asked, and after that, the bed was fine... No real problem!!
Great location for doing business in Ankara and getting to know some of Ankara. It is located in the newer part of Ankara, near several of the major shopping centers & numerous restaurants in the area.
The room was excellent. The bed was super comfortable and the linen was ceisp and clean. The cleanliness of the room and the whole hotel was great. The staff were helpful and unlike many hotels the bathroom was fantastic. No
The very good location, the quiteness and comfort of the room, Breakfast should be improved in terms of varieties of choices, should be according to the good level of the hotel
Is a very nice hotel with a very economic price The heating maximun set point was 23 C, and it was really cold
I liked: the location, view from the 12th floor business suite, facilities in the room, hotel staff, relaxed atmosphere. Would prefer a little better quality food choice & presentation in the breakfast and better sound proofing of windows.
Got room update with extra 20 bulks. Room and the view is nice. Very good location, but very few orients in that area in Ankara, no malls or other modern facilities around. Bed is not comfortable, bad sleep...and breakfast could be with more variety.
The staff were very helpful and friendly. I stayed in a Business Class room which was excellent - particularly liked the expresso machine! All you would expect of a good chain hotel. The room was spotlessly clean and very comfortable. Good choice of Turkish foods for breakfast. I also appreciated the free internet access. No - everything was fine.
Good location for city sightseeing, the only international chain's hotel close to the old part of the city. One step from metro station that gives an easy access to shopping and entertainments areas. Very nice view from upper floor business class room. Very poor breakfasts for Radisson.
The location was ideal - close enough to the city centre however not too noisey around the area at night time.
Location Employees which do not really speak English.