Overview

Xian Empress Hotel

No.45 Xingqing Road, Xi'an 710048, China
+86 298 813 6666

RM 215+

Overall guest ratings

8.7/10 Excellent
Based on 1,993 reviews

Review highlights

  • 8.9
  • 8.6
  • 8.1
  • 4.5

Good to know

  • Clean rooms
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    Amenities

    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews of Xian Empress Hotel

    Overall rating

    8.7 Excellent
    Based on 1,993 reviews
    • 8.9 "Great service."
      9.3 "93% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
      7.5 "Management was excellent, said 75%."
      10.0 "Housekeeping was great, according to 100%."
    • 8.6 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 5.9 "Vibe was decent."
    • 5.9 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.5 "Not very comfortable."
      3.9 "61% said rooms were small."
      0.9 "91% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 39 reviews
    • 9.0 "World class service."
    • 5.8 "Rooms are ok."
    • 5.3 "Vibe was decent."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."

    Overall rating

    8.5 Excellent
    Based on 298 reviews
    • 8.9 "Great service."
    • 8.3 "Food is delicious."
    • 8.3 "Location is great."
      9.3 "Easily accessible by car, said 93%."
    • 7.9 "Good breakfast."
    • 7.3 "High value."
    • 5.6 "Rooms are ok."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.3 "Not very comfortable."
      3.7 "63% said rooms were small."
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    Overall rating

    8.7 Excellent
    Based on 1,554 reviews
    • 9.1 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.9 "Great service."
      9.2 "92% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.6 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.4 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 99 reviews
    • 9.0 "World class service."
      9.4 "94% thought the service was very professional."
    • 8.4 "Location is great."
      9.5 "Easily accessible by car, said 95%."
    • 7.6 "High value."
    • 6.1 "Vibe was decent."
    • 5.8 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.5 "Not very comfortable."
    View all review categories
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou

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