Overview

Empark Grand Hotel Xian

19 Jiang Ong Road, Xi'an 710000, China
+86 296 860 8888

RM 252+

Overall guest ratings

9.6/10 Excellent
Based on 4,074 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.2
  • 3.3

Good to know

  • Clean rooms
  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    Empark Grand Hotel Xian offers an airport shuttle (available on request) and puts you 4.1 mi (6.6 km) from Giant Wild Goose Pagoda and 5 mi (8 km) from Bell Tower. Guests can splash around at the indoor pool or grab a bite to eat at one of the 4 restaurants. A health club and a kid's club are other highlights at this upscale hotel, and rooms offer washers/dryers and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • Babysitting or child care
    • Business centre
    • Child-friendly
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Indoor pool
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    Overall rating

    9.6 Excellent
    Based on 4,074 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.3 "93% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
      8.3 "Management was excellent, said 83%."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Excellent value."
      7.5 "75% were happy with the price."
    • 8.4 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
      7.5 "Near to public transport, according to 75%."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 7.7 "High comfort."
      8.3 "83% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      7.5 "75% thought it was pleasantly quiet."
    • 3.3 "Internet is poor."

    Overall rating

    9.5 Excellent
    Based on 81 reviews
    • 9.8 "World class service."

    Overall rating

    9.2 Excellent
    Based on 1,262 reviews
    • 9.6 "World class service."
      9.9 "99% thought the service was very professional."
      9.4 "94% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      7.7 "Housekeeping was great, according to 77%."
    • 9.5 "Excellent value."
    • 7.8 "High comfort."
      8.7 "87% thought rooms were spacious."
    • 7.6 "Good breakfast."
    • 7.6 "Good location."
      8.6 "Easily accessible by car, said 86%."
    • 6.6 "Rooms are ok."

    Overall rating

    9.7 Excellent
    Based on 2,525 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.6 "Excellent value."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 8.8 "Rooms are great."
      8.6 "86% thought rooms were spacious."
      9.4 "94% said rooms were clean."
    • 8.3 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.0 "Great parking, according to 90%."

    Overall rating

    9.6 Excellent
    Based on 203 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 7.5 "Nice rooms."
      7.8 "78% thought rooms were spacious."
    Good to know
    "Clean rooms"
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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