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West Plaza Hotel

110-116 Wakefield Street, Wellington, New Zealand
+64 4473 1440

RM 372+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.9/10 Good
Based on 1,725 reviews

Review highlights

  • 9.2
  • 9.0
  • 7.8
  • 4.7

Good to know

  • Comfortable beds

Nearby

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    About

    Located in central Wellington, West Plaza Hotel is within walking distance of Wellington Town Hall, Civic Square, and Cuba Street Mall. Nearby points of interest also include Te Papa and Courtenay Place. West Plaza Hotel's restaurant serves breakfast and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves Full breakfasts each morning (surcharges apply). Wireless Internet access (surcharge) is available in public areas. This Wellington property has event space consisting of banquet facilities and conference/meeting rooms. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Nearby parking is also available for a surcharge. Additional property amenities include laundry facilities, a porter/bellhop, and dry cleaning/laundry services. This is a smoke-free property. 102 guestrooms at West Plaza Hotel feature minibars and coffee/tea makers. Bathrooms feature showers, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer phones. LCD televisions have cable channels. Rooms also include windows that open, blackout drapes/curtains, and irons/ironing boards. Housekeeping is available daily. Guestrooms are all non-smoking.

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    Amenities

    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,725 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
    • 7.8 "Good breakfast."
    • 7.2 "High value."
    • 5.1 "Average comfort."
    • 4.7 "Rooms are not good."
    • 4.2 "Internet is poor."
    • 4.0 "Vibe wasn't good."
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    Overall rating

    8.0 Good
    Based on 1,138 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.7 "77% found the restaurant service to be one of the best."
    • 7.6 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 5.1 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.1 "79% didn't like the architecture."
    • 4.4 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      2.5 "75% had problems with the shower."
      1.2 "88% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      4.8 "52% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
      3.8 "62% criticized the small bathroom."
      2.2 "78% thought the tv was sub-standard."
    • 4.4 "Internet is poor."
      4.8 "52% thought it was overpriced."
      3.1 "69% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      2.8 "72% didn't like the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 189 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.1 "High value."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.1 "Average comfort."
    • 4.7 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.9 "51% said rooms were small."
      2.8 "72% had problems with the shower."
      1.8 "82% thought they were poorly maintained."
    • 4.7 "Vibe wasn't good."
    • 4.5 "Internet is poor."
      4.6 "54% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    Based on 34 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 4.8 "Not very comfortable."
    • 4.7 "Rooms are not good."

    Overall rating

    8.0 Good
    Based on 362 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.5 "Good breakfast."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 4.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.4 "66% had problems with the shower."
      2.4 "For 76%, the rooms looked old."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.2 "Internet is poor."
    • 3.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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