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Hotel Roberta

Via Sernaglia 21, 30172 Venice, Veneto, Italy

+39 041 929 355

RM 252+

Overview
Reviews
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Hotel Roberta - Venice - Building

Provided by Leonardo

Hotel Roberta - Venice - Bedroom

Hotel Roberta - Venice - Bar

Hotel Roberta - Venice - Lobby

Provided by Leonardo

Overall guest ratings

7.3/10 Good

Based on 760 reviews

Review highlights

Location

8.8
Service

7.7
Vibe

4.3
Room

4.1

Good to know

Train station is close

Nearby

About

Hotel Roberta is centrally located in a quiet area of Mestre, only a short stroll from the railway station and very close to the highway exit. The property is an ideal base to quickly reach Venice, which is just a 10-minute train or bus ride away. The hotel is also convenient if you arrive from the Medieval city of Treviso or if you wish to visit the splendid Palladian villas on the Brenta Riviera. The property's discrete elegance and warm, familiar atmosphere make it the perfect place to come back to after a long day of work, study or play. On-site amenities include a Wi-Fi hotspot. In the vicinity you will find many small restaurants and pizzerias, with meat and fish specialties.

Hotels.com

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Internet
Room service
Bar/Lounge
Express check out
Safe
Storage available
Non-smoking rooms available
Facilities for disabled guests
Concierge service
Cable or satellite TV
Air-conditioned
Parking (surcharge)

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 760 reviews

Location

8.8 "Location is great."

10.0 "100% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."

9.2 "92% liked the proximity to shopping."

10.0 "Easily accessible by car, said 100%."
Service

7.7 "Good service."

9.1 "91% found the staff to be very friendly."

7.8 "78% thought the service was very professional."
Cleanliness

6.9 "Average cleanliness."
Value for money

6.2 "Average value."
Breakfast

5.3 "Breakfast is mediocre."
Vibe

4.3 "Vibe wasn't good."

2.6 "74% criticized the unstylish hotel."
Room

4.1 "Rooms are not good."

2.7 "73% didn't like the uncomfortable beds."

4.5 "55% complained about the bathroom."

0.5 "95% thought they were poorly maintained."

4.8 "52% criticized the small bathroom."

1.3 "For 87%, the rooms looked old."

4.8 "Air conditioning was criticized by 52%."

2.2 "78% had problems with the shower."

2.0 "80% found problems with the furniture."

0.5 "95% were disappointed with the minibar."
Comfort

4.0 "Not very comfortable."

2.7 "73% didn't like the uncomfortable beds."

4.0 "60% thought it was too noisy."

4.8 "52% criticized the small bathroom."

4.8 "Air conditioning was criticized by 52%."
Amenities

3.9 "Bad amenities."

3.7 "63% thought the building wasn't nice."

3.1 "69% complained about the elevator."
WiFi

3.5 "Internet is poor."

2.6 "74% said the wifi quality was bad."

View all review categories

Overall rating

Based on 486 reviews

Location

9.0 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."

9.4 "94% liked the proximity to shopping."
Service

7.7 "Good service."

9.0 "90% found the staff to be very friendly."

7.3 "73% thought the service was very professional."
Cleanliness

7.2 "Good cleanliness."

7.2 "72% said rooms were clean."

7.7 "77% thought it was clean."
Value for money

6.0 "Average value."
Breakfast

5.2 "Breakfast is mediocre."
Vibe

4.3 "Vibe wasn't good."

2.5 "75% criticized the unstylish hotel."
Room

3.9 "Rooms are not good."

2.5 "75% didn't like the uncomfortable beds."

4.4 "56% complained about the bathroom."

0.6 "94% thought they were poorly maintained."

1.0 "For 90%, the rooms looked old."

4.4 "Air conditioning was criticized by 56%."

2.4 "76% had problems with the shower."

4.6 "54% criticized the small bathroom."
Comfort

3.7 "Not very comfortable."

2.5 "75% didn't like the uncomfortable beds."

3.9 "61% thought it was too noisy."

4.4 "Air conditioning was criticized by 56%."

4.6 "54% criticized the small bathroom."
Amenities

3.7 "Bad amenities."

3.6 "64% thought the building wasn't nice."

3.2 "68% complained about the elevator."
WiFi

3.6 "Internet is poor."

2.5 "75% said the wifi quality was bad."

View all review categories

Overall rating

Based on 197 reviews

Location

9.0 "Terrific location."

10.0 "100% thought it was easy to get to the train station."
Service

7.9 "Good service."

9.0 "90% found the staff to be very friendly."
Value for money

6.2 "Average value."
Cleanliness

6.2 "Average cleanliness."

6.3 "Only 63% said rooms were clean enough."
Breakfast

5.2 "Breakfast is mediocre."
Vibe

4.4 "Vibe wasn't good."

2.5 "75% criticized the unstylish hotel."
Comfort

3.7 "Not very comfortable."

2.4 "76% didn't like the uncomfortable beds."

4.9 "Air conditioning was criticized by 51%."

4.5 "55% said rooms were small."
Room

3.7 "Rooms are not good."

2.4 "76% didn't like the uncomfortable beds."

0.4 "96% thought they were poorly maintained."

4.9 "Air conditioning was criticized by 51%."

4.5 "55% said rooms were small."

4.5 "55% complained about the bathroom."

1.7 "83% found problems with the furniture."
WiFi

3.7 "Internet is poor."

3.0 "70% said the wifi quality was bad."
Amenities

3.5 "Bad amenities."

3.3 "67% thought the building wasn't nice."

View all review categories

Overall rating

Based on 76 reviews

Location

8.7 "Location is great."

10.0 "100% thought it was easy to get to the train station."
Service

7.5 "Good service."

9.1 "91% found the staff to be very friendly."
Cleanliness

7.2 "Good cleanliness."

7.2 "72% said rooms were clean."
Value for money

6.2 "Average value."
Room

4.7 "Rooms are not good."
Comfort

4.6 "Not very comfortable."

Hotel type

Friends Hotel

Guests recommend this for traveling with friends.

Economy Hotel

Guests recommend this hotel for budget travelers.

Good to know

"Train station is close"

data provided by TrustYou

Recent reviews

All reviews
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Negative

Find reviews that mention:

6.0

review from

The location was close to the train station. Had to pay for a breakfast that was mostly picked over, and then got yelled at for not clearing our own dishes.

Reviewed Jun 2016
5.0

review from

Location None

Reviewed Oct 2010 by Anonymous
4.3

review from

Hotel Roberta was within walking distance to Mestre train station and local Supermarket.Area felt fairly safe, although did not spend alot of time explorining the nearby streets as most of my time was spent in Venice which you could get to and back from very easlily. Hotel staff spoke little english and were not friendly. Front street rooms very noisy for sleeping!

Reviewed Sep 2010 by Anonymous
7.7

review from

The front desk staff is really nice and helpful. Hotel facilities are new, nice, clean and confortable. Quiet neighborhood with everything nearby (restaurants with honest prices, supermarket, internet cafés and comerce) away from the aways crowded and expensive Venice. Only 3 blocks away from the train station where you find buses and trains to Venice. Air Cond., Fan, TV and a small fridge available. Will be back for sure. None at all.

Reviewed Aug 2010 by Anonymous
5.7

review from

After we checked out the rooms we leaved our laggage and bicycles in the hotel until our train in the night. We reserved two rooms - for three and for four persons. The room for four persons was in fact simple double room with two extra beds, so there was no place to walk around the beds at all :-)

Reviewed Aug 2010 by Anonymous
7.0

review from

Closeness to railway station to Venice

Reviewed Aug 2010 by Anonymous
6.0

review from

Friendly staff, good location, easy to find. shower stall is very small, no lift to 1st floor

Reviewed Oct 2007 by Anonymous
4.4

review from

breakfast is good the receptionist is rude

Reviewed May 2007 by Anonymous
6.4

review from

The hotel is located 300m away from the Mastre station, and can be easily found on the map. It has one of the best spread of breaskfast we had in our trip. There should be a elevator for a 3 star ranking hotel. There is another incident whereby we asked for hot water. However, this simple request has to wait for 20 mins for only a small pot which is insufficient. The service staff was not every friendly either. Other than this, the rest of the hotel front desk staff are good.

Reviewed May 2007 by Anonymous
6.0

review from

breakfast

Reviewed Apr 2007 by Anonymous
6.0

review from

the rooms were nice and warm the fact that there wasnt anthing hot on the breakfast menu except boiled eggs and these were only available for the 5 days out of the eight seven that we stayed.

Reviewed Mar 2007 by Anonymous

7.7

review from

The front desk staff is really nice and helpful. Hotel facilities are new, nice, clean and confortable. Quiet neighborhood with everything nearby (restaurants with honest prices, supermarket, internet cafés and comerce) away from the aways crowded and expensive Venice. Only 3 blocks away from the train station where you find buses and trains to Venice. Air Cond., Fan, TV and a small fridge available. Will be back for sure. None at all.

Reviewed Aug 2010 by Anonymous
7.0

review from

Closeness to railway station to Venice

Reviewed Aug 2010 by Anonymous

6.0

review from

The location was close to the train station. Had to pay for a breakfast that was mostly picked over, and then got yelled at for not clearing our own dishes.

Reviewed Jun 2016
5.0

review from

Location None

Reviewed Oct 2010 by Anonymous
4.3

review from

Hotel Roberta was within walking distance to Mestre train station and local Supermarket.Area felt fairly safe, although did not spend alot of time explorining the nearby streets as most of my time was spent in Venice which you could get to and back from very easlily. Hotel staff spoke little english and were not friendly. Front street rooms very noisy for sleeping!

Reviewed Sep 2010 by Anonymous
5.7

review from

After we checked out the rooms we leaved our laggage and bicycles in the hotel until our train in the night. We reserved two rooms - for three and for four persons. The room for four persons was in fact simple double room with two extra beds, so there was no place to walk around the beds at all :-)

Reviewed Aug 2010 by Anonymous
6.0

review from

Friendly staff, good location, easy to find. shower stall is very small, no lift to 1st floor

Reviewed Oct 2007 by Anonymous
4.4

review from

breakfast is good the receptionist is rude

Reviewed May 2007 by Anonymous
6.4

review from

The hotel is located 300m away from the Mastre station, and can be easily found on the map. It has one of the best spread of breaskfast we had in our trip. There should be a elevator for a 3 star ranking hotel. There is another incident whereby we asked for hot water. However, this simple request has to wait for 20 mins for only a small pot which is insufficient. The service staff was not every friendly either. Other than this, the rest of the hotel front desk staff are good.

Reviewed May 2007 by Anonymous
6.0

review from

breakfast

Reviewed Apr 2007 by Anonymous
6.0

review from

the rooms were nice and warm the fact that there wasnt anthing hot on the breakfast menu except boiled eggs and these were only available for the 5 days out of the eight seven that we stayed.

Reviewed Mar 2007 by Anonymous

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