Prime Royal Hotel, Surabaya Hotels from RM 73

About

Prime Royal Boutique Hotel is a great choice for a stay in Surabaya. Guests can take a dip in the outdoor pool or grab a bite to eat at Pasena, which serves breakfast, lunch, and dinner. A bar/lounge and a children's pool are offered, and rooms get the details right with bathrobes and slippers.

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Amenities

Free Wi-Fi
Internet
Concierge service
Laundry service
Room service
Child pool
Restaurant
Bar/Lounge
Tennis
Coffee shop
Safe
Airport shuttle
Fitness centre
Non-smoking rooms available
Terrace/Patio
Business centre
Laundry facilities
Meeting/Banquet facilities
Outdoor pool
Air-conditioned
24 Hour Front Desk
Pets not allowed
Free parking
Storage available
Free valet parking
Grill

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Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 511 reviews

Comfort

8.5 "Comfort level is high."

9.0 "90% thought rooms were spacious."
Service

7.2 "Good service."

8.1 "81% found the staff to be very friendly."
Location

7.0 "Good location."
Room

4.3 "Rooms are not good."

3.5 "65% said rooms were dirty."

0.6 "94% complained about the bathroom."

0.6 "94% said the bathroom was dirty."

0.5 "For 95%, the rooms looked old."
Cleanliness

3.9 "Not very clean."

3.5 "65% said rooms were dirty."

0.6 "94% said the bathroom was dirty."

2.5 "Dirty pool, said 75%."
Vibe

3.8 "Vibe wasn't good."

1.0 "90% criticized the unstylish hotel."
Food

3.5 "Disappointing food."
WiFi

3.0 "Disappointing internet connection."

1.8 "82% said the wifi quality was bad."