Overview

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune, 67000 Strasbourg, Alsace, France
+33 3 88 15 49 00

RM 635+

Overall guest ratings

8.5/10 Excellent
Based on 1,214 reviews

Review highlights

  • 9.1
  • 9.0
  • 5.0
  • 5.0

Good to know

  • Comfortable beds
  • Friendly service

Nearby

    show all

    About

    Sofitel Strasbourg Grande Ile, the first 5-star hotel in Strasbourg, is ideally located in the heart of the European capital. A cosmopolitan atmosphere, excellent service and the refined decor contribute to the exceptional charm of this luxury hotel. It has 150 rooms, including 28 suites, which combine French elegance with the essence of pleasure. A fitness area and a wide selection of meeting rooms make it the perfect setting for both business and leisure.

    Less show all
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Tennis
    • Designated smoking area
    • Gift shop
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 1,214 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      10.0 "100% were happy with the room service."
    • 7.3 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 5.0 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 5.0 "Rooms are ok."
      2.1 "79% said rooms were small."
      3.9 "61% complained about the bathroom."
      3.6 "64% found problems with the furniture."
      2.0 "80% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      3.0 "70% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      3.0 "70% were unhappy with the view."
    • 2.5 "Horrible pool."
    • 2.5 "Terrible value."
      3.0 "70% said the breakfast was too expensive."
    • 1.4 "Disappointing wellness & sports facilities."
      1.0 "90% didn't like the fitness area."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 691 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 2.3 "Terrible value."
      2.8 "72% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 437 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 7.4 "Internet works."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
    • 4.9 "Rooms are not good."
      2.3 "77% said rooms were small."
      3.8 "62% complained about the bathroom."
      1.8 "Air conditioning was criticized by 82%."
      1.9 "81% thought they were poorly maintained."
    • 2.9 "Terrible value."
      2.8 "72% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 84 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Average comfort."
    • 5.1 "Rooms are ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    Photos
    Map

    Map