Siem Reap Resorts

Wasn't sure what to expect in Cambodia but hotel was excellent - modern, great location, modern clean hotel rooms, large pool, good restaurants. We were extremely happy with the Sokha Angkor Resort. We had no complaints with the Sokha Angkor Resort.

Great hotel with beautiful grounds. Very well located in city. Pool is amazing. Staff is very helpful and attentive. This is Could be a 5 star property, but it need a good cleaning. The bathtub in my room was heavily stained and discolored. The floor looked as though it could use a good scrubbing. The concierge service is terrible. I paid for a full day (8 hour tour) with a guide and driver. I was brought back to the hotel 3.5 hours later... When I told them that they only provided me with a half day tour, they giggled. I would highly recommend using one of the many off property services. Or, just go out the gate and get a tuk-tuk (5 bucks to Angkor Wat) and hire one of the many tour guides standing in front of the entrance (7 dollars for a full walking tour). The final price you pay shoul be about 1/3rd of what the guide asks for.

The facilities, the great rooms, the super bed, the pool, the breakfast and the attitude of the staff at reception. The noise of repair work around the pool started early morning and did not stop until nightfall. The roommaids need to get more training, ie; cleaning the room better, not leaving anything behind and understanding that TWO persons in a room need TWO shower caps. We had to ask for a second one several times. Also, the command of English of their staff is below international standards. Generally their prices for food and beverages are outrageously high. Better to eat downtown at Pub Street.

10/10 is just not enough for this hotel. They merit even more. Surprisingly every staff learned my name from the first day and greeted me with my name all the time. They were extremely polite, kind and helpful. The pool, the room, the breakfast were all magnificient. The location is the best in Siem Reap in between trees. The reception was perfect, they postponed my checkout for hours, according to my plane time without a fee but with smiles. I used the concierge for a guide and private car for visiting Angkor, they were perfect too. I would definitely recommend this hotel.