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Chanel Palace Hotel - Shenzhen

6027 Shennan Middle Road, Shenzhen 518040, China
+86 755 8289 1111

RM 304+

Overall guest ratings

7.2/10 Good
Based on 710 reviews

Review highlights

  • 9.2
  • 4.2
  • 3.2
  • 2.9

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    Amenities

    • Fitness centre
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 710 reviews
    • 9.2 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      10.0 "Near to public transport, according to 100%."
    • 5.8 "Average value."
    • 4.2 "Service is below average."
      2.9 "71% indicated the reception staff was not good."
      3.1 "69% thought the service was unprofessional."
    • 3.2 "Awful rooms."
      4.3 "57% said rooms were small."
      3.3 "67% said rooms were dirty."
      0.3 "For 97%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.3 "87% didn't like the uncomfortable beds."
      0.0 "100% found problems with the furniture."
    • 2.9 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    • 2.7 "Awful breakfast."
    • 2.6 "Quite uncomfortable."
      4.3 "57% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      1.3 "87% didn't like the uncomfortable beds."
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    Overall rating

    5.6 OK
    Based on 14 reviews
    • 3.1 "Awful rooms."

    Overall rating

    7.2 Good
    Based on 674 reviews
    • 9.3 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
      10.0 "Near to public transport, according to 100%."
    • 5.9 "Average value."
    • 4.0 "Service is below average."
      2.9 "71% indicated the reception staff was not good."
      3.3 "67% thought the service was unprofessional."
    • 3.1 "Quite uncomfortable."
      4.3 "57% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      1.1 "89% didn't like the uncomfortable beds."
    • 3.1 "Awful rooms."
      4.3 "57% said rooms were small."
      2.9 "71% said rooms were dirty."
      0.3 "For 97%, the rooms looked old."
      0.0 "100% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      1.1 "89% didn't like the uncomfortable beds."
    • 2.8 "Awful breakfast."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.1 Good
    Based on 21 reviews
    • 9.2 "Terrific location."
    • 5.3 "Average value."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.6 "Horrible vibe."
    data provided by TrustYou

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