Felicity Hotel Shenzhen
4 stars

Felicity Hotel Shenzhen

1085 Heping Road, Shenzhen 518010, China
Shenzhen, China
See location+86 755 2558 6333
From
RM 158
Cheapest

rate per night

7.5
Good
based on 1976 reviews
1,976 reviews
Room type
Provider
Nightly total
Superior room
RM 158
Standard Room
RM 180
King room
RM 194

Photos of Felicity Hotel Shenzhen

Overview

Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness centre and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 2 km from the city centre, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Centre is a 15-minute drive away. It is 10 km from China Hi-Tech Fair and 20 km from Window of the World or Folk Culture Village. Bao'an International Airport is 40 km away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a minibar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.
7.5
Good rating
Based on 1,976 verified guest reviews

Latest deals for Felicity Hotel Shenzhen

Tue 5/8
Wed 6/8
Deluxe room
bed type unknown
Queen room
1 queen bed
Standard Room
bed type unknown
Executive room
1 queen bed
Superior room
bed type unknown
1 king bed
bed type unknown
King room
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Felicity Hotel Shenzhen

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

General

  • Window
  • River view
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Soundproofing
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Dining

  • Electric kettle
  • Restaurant
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Garden

Things to do

  • Beauty salon

Family friendly

  • Cribs available

Spa

  • Massage

Reviews of Felicity Hotel Shenzhen

7.5
Good
1976 verified ratings
Wonderful
445
Very good
302
Good
619
Okay
183
Fair
264
Mediocre
79
Poor
85

Summary of reviews

Guests say
Guests appreciate the hotel's great location, making it convenient for travel and access to nearby amenities. However, many reviews highlight significant issues with cleanliness and service, including moldy rooms, inadequate staff assistance, and problems with breakfast arrangements. Overall, while the location is a strong point, the hotel needs improvements in service and room conditions.
AI-generated from customer reviews
Location9 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
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All reviews

5.7
Fair
Stephen Michael, Apr 2018
Pros (+) I constantly travel between Hong Kong and southern China. I often use this hotel when I need to take an early Chinese high speed rail train and I want to skip the border. This is a western friendly hotel. It is comfortable with nice views of Lo Wu and Hong Kong. It has adequate plumbing. Above all, you are right at the border and the Shenzhen Metro and the train station to Guangzhou. There is even...
Cons (-) I booked via an app and I used a credit card. Staff did not give me an option to pay in local currency but used USD automatically. This would have cost me another 5 USD. This is unacceptable bordering on theft. Everyone gives you an option to choose currency. Fortunately, I screamed bloody murder and paid in cash.
Read more
6.8
Okay
Steve, Aug 2017
Pros (+) Close to the train station.
Cons (-) Gym and pool were out of bounds, Buffet breakfast only just average.
2.5
Poor
Anonymous, Jul 2017
Cons (-) I booked Best Western Felicity Hotel for two nights, July 25-27. I arrived ataround 2:00 am at the hotel and they gave me a smocking room when I asked for a on smocking room. It smelled so bad that I couldn't bear it and I asked to be moved to a non smocking room. The room that they offered me had a smell of mold. It was so late at night, I just couldn't move out and search for another hotel. Then...
Read more
9.7
Wonderful
Anonymous, Nov 2015
Pros (+) Everything was very nice and pleasant, just as you expect from a 4 or 5 stars hotel.
Cons (-) Internet connection was very disappointing, more frustrating was that they know about it and don't do nothing to satisfy that need
10
Wonderful
Anonymous, Nov 2015
Pros (+) They have English speaking staff, the room wad excellent i upgraded to a suit Room for only 100rmb. It looks and feels like a luxury hotel.
Cons (-) There internet connection sucks really sucks. Is like they have one connection to a million people. Frustrating slow.

Location

1085 Heping Road, Shenzhen 518010

What's nearby

  • Luohu Commercial City264 m
  • Panglin Plaza1.5 km
  • Shun Hing Square1.9 km
  • Dongmen Commercial Area1.9 km
  • Kingkey 1002.2 km
  • SEG Plaza3.7 km
  • Shenzhen Stadium4 km
  • Huanggang Port4.3 km
  • Shenzhen Cultural Center6.8 km
  • Wutong Mountain10.8 km
  • Happy Valley13.7 km
  • China Folk Culture Village13.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Felicity Hotel Shenzhen

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
November
RM 179
RM 237
Cheapest month to stay with an average 13% drop in price.
Most expensive month to stay with an average 15% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Felicity Hotel Shenzhen

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Felicity Hotel Shenzhen

  • If you’re after a cheap room at Felicity Hotel Shenzhen, then you should consider staying during the low season. The cheapest deals can generally be found in June and August.
  • The cheapest price a room at Felicity Hotel Shenzhen was booked for on KAYAK in the last 2 weeks was RM 232, while the most expensive was RM 232.
  • How long should you stay at Felicity Hotel Shenzhen? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Felicity Hotel Shenzhen

  • Where is Felicity Hotel Shenzhen located?

    Felicity Hotel Shenzhen is located at 1085 Heping Road in North District, 6.5 km from the centre of Shenzhen. Luohu Commercial City is the closest landmark to Felicity Hotel Shenzhen.

  • When is check-in time and check-out time at Felicity Hotel Shenzhen?

    Check-in time is 14:00 and check-out time is 12:00 at Felicity Hotel Shenzhen.

  • Does Felicity Hotel Shenzhen offer free Wi-Fi?

    Yes, Felicity Hotel Shenzhen offers free Wi-Fi.

  • Does Felicity Hotel Shenzhen offer free parking?

    Yes, Felicity Hotel Shenzhen offers free parking.

  • How far is Felicity Hotel Shenzhen from the airport?

    Felicity Hotel Shenzhen is 31.8 km from Hong Kong Intl. Felicity Hotel Shenzhen is 33.3 km from Shenzhen.

  • How does KAYAK find such great Felicity Hotel Shenzhen hotel deals?

    KAYAK scours the web for all room deals available at Felicity Hotel Shenzhen in Shenzhen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Felicity Hotel Shenzhen and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Felicity Hotel Shenzhen.

See more FAQs

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3-star hotel
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5-star hotel
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3-star hotel
Paco Hotel Shenzhen Luohu Port
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2-star hotel
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Shenzhen Fudu Hotel (Luohu Port Railway Station)
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
6.5 km
Shenzhen
33.0 km

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