Overview

Sheraton Puerto Rico Hotel & Casino
Top Casino Hotel

200 Convention Boulevard, San Juan 00907, Puerto Rico
+1 787 993 3500

RM 768+

Overall guest ratings

8.7/10 Excellent
Based on 1,427 reviews

Review highlights

  • 8.9
  • 8.6
  • 8.3
  • 6.9

Good to know

  • Clean hotel facilities
  • Spacious rooms
  • Great view
  • Friendly service

Nearby

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    About

    Situated in the midst of the Puerto Rico Convention Center District and next to the marina, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. An abundance of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, a terrace lobby bar, world-class casino, full-service spa, 4th floor outdoor infinity pool, and we are a short drive from the beach. In our 503 stylish rooms, including 22 superbly appointed suites, state-of-the-art amenities will help you rest easily: 40" flat-panel televisions, Wi-Fi access, a spacious and well-lit desk, and the Sheraton Signature Sleep Experience for great comfort.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Casino
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Child pool
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 1,427 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      9.3 "93% said the concierge service was amazing."
      7.0 "70% found the restaurant service to be one of the best."
      9.0 "Management was excellent, said 90%."
    • 8.6 "Pool is good."
    • 8.3 "Very good internet connection."
    • 8.1 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      7.0 "70% liked the big bathroom."
    • 7.7 "Nice rooms."
      9.3 "93% thought the view was good."
      8.8 "88% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      9.0 "90% enjoyed the balcony."
      7.0 "70% liked the big bathroom."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Beach is so-so."
    • 4.0 "Value below average."
      0.4 "The price was too high for 96%."
      2.7 "73% said the breakfast was too expensive."
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    Overall rating

    8.6 Excellent
    Based on 841 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.3 "Nice rooms."
      9.3 "93% thought the view was good."
      8.0 "80% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 7.0 "Good location."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.5 "Value below average."
      0.3 "The price was too high for 97%."

    Overall rating

    8.7 Excellent
    Based on 428 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.5 "Good location."
    • 7.1 "Nice rooms."
      9.2 "92% thought the view was good."
    • 7.1 "Good breakfast."
    • 6.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.8 "Value below average."

    Overall rating

    8.8 Excellent
    Based on 42 reviews
    • 8.8 "Great service."
    • 7.6 "Good location."

    Overall rating

    7.7 Good
    Based on 114 reviews
    • 8.4 "Great service."
    • 8.0 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 7.3 "Nice rooms."
    • 7.1 "Good location."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Clean hotel facilities"
    "Spacious rooms"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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