Overview

Hotel Plaza De Armas Old San Juan

202 San Jose St, San Juan 00901, Puerto Rico
+1 787 722 9191

RM 361+

Overall guest ratings

7.3/10 Good
Based on 747 reviews

Review highlights

  • 9.5
  • 9.2
  • 4.3
  • 3.2

Nearby

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    About

    Hotel Plaza de Armas Old San Juan is a unique colonial property located in the historical district of Old San Juan. This historic property has the charm and personality to enamor any traveler looking to be surrounded by museums, historic attractions and great nightlife.

    Public areas of the property are equipped with complimentary wireless Internet access, complimentary area shuttle stop within 1 minute from the hotel is available as well as a taxi line across the street. This Victorian property also offers tour/ticket assistance, multilingual staff, and concierge services.

    Hotel Plaza De Armas Old San Juan is a smoke-free property.

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    Hotel Plaza De Armas Old San Juan

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • No smoking
    • Restaurant
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Towels
    • Soap and shampoo provided
    • Internet
    • Parking
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 747 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.3 "Good value."
    • 5.7 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      4.9 "Air conditioning was criticized by 51%."
      3.1 "69% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      4.2 "58% said the bathroom was dirty."
    • 3.2 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
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    Overall rating

    7.3 Good
    Based on 478 reviews
    • 9.6 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 6.0 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      4.7 "Air conditioning was criticized by 53%."
      4.8 "52% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      3.1 "69% said rooms were small."
      3.0 "70% had problems with the shower."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
      0.8 "92% thought the facilities needed updating."

    Overall rating

    7.1 Good
    Based on 52 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 4.3 "Rooms are not good."
    • 3.2 "Horrible vibe."

    Overall rating

    7.7 Good
    Based on 216 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 9.4 "Terrific location."
    • 4.6 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.7 "53% said the bathroom was dirty."
      1.0 "90% thought they were poorly maintained."
    • 3.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.8 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

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