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Pontiac Hotel & Hostel

509 Minna Street, San Francisco, CA 94103, United States
+1 415 863 7775

RM 223+

Overall guest ratings

6.0/10 OK
Based on 1,400 reviews

Review highlights

  • 8.8
  • 8.6
  • 8.3
  • 5.7

Nearby

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    About

    With a stay at Minna Hotel in San Francisco (Downtown San Francisco), you'll be minutes from San Francisco Mint and Westfield San Francisco Centre. This hostel is close to Union Square and Lombard Street.

    Rooms

    Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and microwaves, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • No smoking
    • 24 hour front desk
    • Business centre
    • Concierge service
    • Air-conditioned
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 1,400 reviews
    • 8.8 "Good value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.6 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.0 "Food is delicious."
      8.0 "Yummy desserts, said 80%."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.3 "Hotel security was great, thought 83%."
    • 5.7 "Location is acceptable."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
    • 3.6 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      2.1 "79% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      3.2 "68% said the bathroom was dirty."
      3.6 "64% had problems with the shower."
      1.5 "85% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      3.6 "64% criticized the small bathroom."
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    Overall rating

    6.1 Good
    Based on 812 reviews
    • 8.8 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.1 "Food is delicious."
    • 7.5 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.5 "Location is acceptable."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
    • 3.4 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      2.3 "77% said rooms were small."
      3.0 "70% said the bathroom was dirty."
      3.6 "64% had problems with the shower."
      1.5 "85% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
    View all review categories

    Overall rating

    6.1 Good
    Based on 182 reviews
    • 8.9 "Good value."
    • 8.8 "Very good internet connection."
    • 8.2 "Breakfast is good."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 5.6 "Location is acceptable."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.5 "Vibe wasn't good."
      4.0 "Unfriendly atmosphere, according to 60%."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      2.0 "80% said rooms were small."
      1.5 "85% found problems with the furniture."
    View all review categories

    Overall rating

    4.9 OK
    Based on 56 reviews
    • 9.0 "Excellent value."
    • 8.1 "Breakfast is good."
    • 7.3 "Good service."
    • 5.8 "Location is acceptable."
    • 3.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."

    Overall rating

    6.2 Good
    Based on 350 reviews
    • 8.5 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 8.4 "Breakfast is good."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 5.6 "Location is acceptable."
    • 5.1 "Average cleanliness."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.4 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      3.7 "63% said the bathroom was dirty."
      3.8 "62% had problems with the shower."
      2.1 "79% said rooms were small."
    data provided by TrustYou

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