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Sudima Hotel Lake Rotorua
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1000 Eruera Street, Rotorua 3201, New Zealand
+64 7348 1174

RM 465+

Overall guest ratings

8.0/10 Good
Based on 1,979 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.9
  • 4.6

Nearby

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    About

    A stay at Sudima Hotel Lake Rotorua places you in the heart of Rotorua, walking distance from Polynesian Spa and Rotorua Arts Village. This 4-star hotel is within close proximity of Tamaki Maori Village and Blue Baths.

    Rooms

    Make yourself at home in one of the 250 guestrooms featuring refrigerators and LED televisions. Wireless Internet access (surcharge) is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Facilities for disabled guests
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Indoor pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,979 reviews
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      9.7 "97% were happy with the room service."
      7.9 "79% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      10.0 "100% were impressed by the laundry service."
    • 8.7 "Very nice wellness & sports facilities."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Average value."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      0.1 "Air conditioning was criticized by 99%."
      0.6 "94% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      3.3 "67% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
      3.8 "62% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
      2.0 "80% were unsatisfied with the kitchenette."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      0.2 "98% complained about the elevator."
      2.9 "71% didn't like the architecture."
    • 3.4 "Internet is poor."
      4.1 "59% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 969 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 5.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      0.9 "For 91%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      2.4 "76% had problems with the shower."
      4.0 "60% criticized the small bathroom."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
    • 3.6 "Internet is poor."
      4.3 "57% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 870 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to shopping."
    • 8.5 "Very nice wellness & sports facilities."
    • 7.8 "Good pool."
    • 6.4 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      0.1 "Air conditioning was criticized by 99%."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      3.9 "61% thought it was rather dirty."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      0.3 "97% complained about the elevator."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
    • 2.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 138 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.7 "Very nice wellness & sports facilities."
    • 6.7 "Average value."
    • 6.5 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 3.7 "Internet is poor."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    data provided by TrustYou

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