Recent reviews
- All reviews
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- Negative
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6.0
Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best. See above.
review from KAYAK -
6.3
The hotel was in a central location within easy walking distance to the city centre. The facilities were very good as was the service.
review from KAYAK -
7.0
We had a Club Room which has an excellent view of the lake, continental breakfast, and happy hour. It is also across the street from Polynesian Spa which is the main reaon we stayed there. It is a very large complex with lots of tourist groups. So the hotel is very busy. But a Club Room avoids the congestion.
review from KAYAK -
6.7
relaxing with family and frirends spa room had lecking roof but it it was under repair so no problem
review from KAYAK -
6.7
we have stayed there a number of times and like the general atmosphere, appearance and services and proximity to city centre
review from KAYAK -
7.0
I very much enjoyed the spa where I had two treatments. The staff were very helpful and friendly. The bathroom badly needs updating, and some more towel rails! I found it difficult having a shower in a narrow bath with a rounded bottom. I kept hitting my head on the shower head! Good pressure though.
review from KAYAK -
6.0
Comfotable rooms - excellent restuarant, rooms abit too warm one of our party did not have her details and room added prior arrival
review from KAYAK -
6.3
Welcome and Farewell gestures by management Quality of diner: a little pretentious
review from KAYAK -
7.4
Great facilities. Lovely large room overlooking the lack and spa complex. Paying the extra to get this view was so worth it. Looking forward to staying again.
review from KAYAK -
7.2
Good, friendly service. Very comfortable room. Had dinner in the restaurant - excellent. Lovely location.
review from KAYAK -
6.4
Convenience for local amenities and value for money
review from KAYAK
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7.0
We had a Club Room which has an excellent view of the lake, continental breakfast, and happy hour. It is also across the street from Polynesian Spa which is the main reaon we stayed there. It is a very large complex with lots of tourist groups. So the hotel is very busy. But a Club Room avoids the congestion.
review from KAYAK -
6.7
relaxing with family and frirends spa room had lecking roof but it it was under repair so no problem
review from KAYAK -
6.7
we have stayed there a number of times and like the general atmosphere, appearance and services and proximity to city centre
review from KAYAK -
7.0
I very much enjoyed the spa where I had two treatments. The staff were very helpful and friendly. The bathroom badly needs updating, and some more towel rails! I found it difficult having a shower in a narrow bath with a rounded bottom. I kept hitting my head on the shower head! Good pressure though.
review from KAYAK -
7.4
Great facilities. Lovely large room overlooking the lack and spa complex. Paying the extra to get this view was so worth it. Looking forward to staying again.
review from KAYAK -
7.2
Good, friendly service. Very comfortable room. Had dinner in the restaurant - excellent. Lovely location.
review from KAYAK
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6.0
Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best. See above.
review from KAYAK -
6.3
The hotel was in a central location within easy walking distance to the city centre. The facilities were very good as was the service.
review from KAYAK -
6.0
Comfotable rooms - excellent restuarant, rooms abit too warm one of our party did not have her details and room added prior arrival
review from KAYAK -
6.3
Welcome and Farewell gestures by management Quality of diner: a little pretentious
review from KAYAK -
6.4
Convenience for local amenities and value for money
review from KAYAK
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