Overview

Victoria Lodge

10 Victoria Street, Rotorua, Rotorua 3010, New Zealand
+64 7348 4039

RM 408+

Overall guest ratings

8.1/10 Excellent
Based on 550 reviews

Review highlights

  • 9.5
  • 8.2
  • 4.6
  • 4.3

Good to know

  • Great reception
  • Near city centre

Nearby

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    About

    Victoria Lodge offers an airport shuttle (available 24 hours) for NZD 20 per person one way. Guests can enjoy the spa tub, and hiking/biking trails, kayaking, and mountain biking are nearby. Rooms feature bonuses like refrigerators and microwaves, along with private pools and flat-screen TVs.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Internet
    • Hot tub
    • No smoking
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 518 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Wellness & sports facilities were pleasant enough."
    • 4.6 "Internet is poor."
    • 4.3 "Disappointing food."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.4 "86% said rooms were small."
      0.3 "97% had problems with the shower."
      2.1 "79% thought they were poorly maintained."
      2.6 "74% criticized the small bathroom."
      0.6 "94% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.6 "74% criticized the small bathroom."
    • 3.9 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      2.5 "75% found the grounds unpleasant."
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    Overall rating

    8.1 Excellent
    Based on 305 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 8.8 "Pool is good."
    • 7.9 "Good location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 4.0 "Not very comfortable."
      1.1 "89% said rooms were small."
      2.2 "78% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      1.1 "89% said rooms were small."
      0.4 "96% had problems with the shower."
      2.6 "74% thought they were poorly maintained."
      0.4 "96% found problems with the furniture."
      2.2 "78% criticized the small bathroom."
      4.2 "58% were unsatisfied with the kitchenette."
      0.0 "For 100%, the rooms looked old."
    • 3.7 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 202 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 4.9 "Internet is poor."
    • 4.7 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.6 "84% said rooms were small."
      0.3 "97% had problems with the shower."
      2.7 "73% criticized the small bathroom."
      1.8 "82% thought they were poorly maintained."
    • 4.4 "Not very comfortable."
      1.6 "84% said rooms were small."
      2.7 "73% criticized the small bathroom."
    • 4.0 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
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    Overall rating

    8.1 Excellent
    Based on 10 reviews
    • 9.6 "World class service."
    • 3.9 "Rooms are not good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Near city centre"
    data provided by TrustYou

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