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Hotel Crystal

86, Place Drouet D'Erlon, 51100 Reims, Champagne-Ardenne, France
+33 3 26 88 44 44

RM 228+

Overall guest ratings

7.8/10 Good
Based on 1,325 reviews

Review highlights

  • 9.5
  • 8.6
  • 4.5
  • 3.7

Good to know

  • Accessible parking
  • Pleasant hotel grounds

Nearby

    show all

    About

    Putting you in a great location within just a 10-minute walk of Mars Gate and Museum of Fine Arts, Hotel Crystal offers an airport shuttle (available 24 hours) for EUR 70 per person roundtrip. You can relax with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. A snack bar/deli, a terrace, and a garden are other highlights.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,325 reviews
    • 9.5 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to shopping."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.8 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "Air conditioning was criticized by 97%."
      3.5 "65% criticized the small bathroom."
    • 3.3 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.9 "71% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      0.3 "Air conditioning was criticized by 97%."
      0.7 "For 93%, the rooms looked old."
      3.5 "65% criticized the small bathroom."
      0.7 "93% said the bathroom was dirty."
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    Overall rating

    7.9 Good
    Based on 755 reviews
    • 9.6 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.2 "Good amenities."
      9.1 "91% found the grounds to be nice."
      8.2 "82% thought the architecture was beautiful."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.1 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      3.7 "63% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
    • 3.4 "Rooms are not good."
      2.0 "80% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.7 "63% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
      3.2 "68% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.9 Good
    Based on 278 reviews
    • 9.4 "Terrific location."
      9.0 "Great parking, according to 90%."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Average amenities."
    • 4.1 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
    • 4.0 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      3.6 "64% had problems with the shower."
      2.6 "74% thought they were poorly maintained."

    Overall rating

    7.6 Good
    Based on 13 reviews
    • 6.1 "Vibe was decent."
    • 3.7 "Not very comfortable."

    Overall rating

    7.6 Good
    Based on 278 reviews
    • 9.7 "Terrific location."
      9.0 "Great parking, according to 90%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      8.0 "80% said the reception staff was great."
      9.6 "96% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
    • 2.2 "Awful rooms."
      2.3 "77% complained about the bathroom."
      1.6 "84% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      2.7 "73% had problems with the shower."
      1.8 "82% thought they were poorly maintained."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Accessible parking"
    "Pleasant hotel grounds"
    data provided by TrustYou

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