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Hotel Crystal

86, Place Drouet D'Erlon, 51100 Reims, Champagne-Ardenne, France
+33 3 26 88 44 44

RM 238+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.8/10 Good
Based on 1,306 reviews

Review highlights

  • 9.5
  • 8.3
  • 4.6
  • 3.7

Good to know

  • Accessible parking
  • Pleasant hotel grounds
  • Friendly atmosphere

Nearby

    show all

    About

    With a stay at Hotel Crystal, you'll be centrally located in Reims, walking distance from Patte d'Oie Park and close to Mars Gate. This hotel is within close proximity of Museum of Fine Arts and Maison Charles de Cazanove. Make yourself at home in one of the 31 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Guests can catch a ride to nearby destinations on the area shuttle (surcharge). You can find a meal at a coffee shop/café serving guests of Hotel Crystal, or stop in at a snack bar/deli. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,306 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
    • 6.7 "Average amenities."
    • 5.9 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
    • 3.7 "Not very comfortable."
    • 3.2 "Awful rooms."
    View all review categories

    Overall rating

    7.9 Good
    Based on 744 reviews
    • 9.3 "Terrific location."
      8.3 "Great parking, according to 83%."
      10.0 "City centre within easy reach, said 100%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.9 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.8 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.5 "Air conditioning was criticized by 95%."
      2.0 "80% criticized the small bathroom."
    • 3.2 "Awful rooms."
      2.0 "80% said rooms were small."
      2.0 "80% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.5 "Air conditioning was criticized by 95%."
      2.3 "77% had problems with the shower."
      2.0 "80% criticized the small bathroom."
      4.2 "58% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
    View all review categories

    Overall rating

    7.8 Good
    Based on 274 reviews
    • 9.8 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 6.7 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 6.1 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      1.7 "83% said rooms were small."
    • 4.3 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      1.7 "83% said rooms were small."
      2.5 "75% complained about the bathroom."
      2.3 "77% had problems with the shower."

    Overall rating

    7.5 Good
    Based on 13 reviews
    • 5.8 "Vibe was decent."
    • 3.3 "Not very comfortable."
    • 3.0 "Awful rooms."

    Overall rating

    7.6 Good
    Based on 274 reviews
    • 9.7 "Terrific location."
      8.7 "Great parking, according to 87%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.9 "Vibe was decent."
    • 5.8 "Breakfast is mediocre."
    • 3.5 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
    • 2.4 "Awful rooms."
      4.4 "56% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      1.6 "84% said rooms were small."
      1.9 "81% had problems with the shower."
      1.0 "For 90%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews


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