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Grand Gateway Hotel

1721 North Lacrosse Street, Rapid City, SD 57701, United States
+1 605 342 1300

RM 188+

Overall guest ratings

7.7/10 Good
Based on 2,828 reviews

Review highlights

  • 9.1
  • 8.4
  • 7.1
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Grand Gateway Hotel in Rapid City, you'll be near the airport and minutes from Pirate's Cove Adventure Golf, and close to Rushmore Mall. This hotel is within close proximity of The Journey Museum and Berlin Wall Exhibit.

    Rooms

    Make yourself at home in one of the 132 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

    Amenities

    Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Pool table
    • Facilities for disabled guests
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Express check out
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 2,828 reviews
    • 9.1 "Terrific location."
    • 8.4 "Pool is good."
    • 7.1 "Good service."
    • 5.9 "Rooms are ok."
    • 4.9 "Internet is poor."

    Overall rating

    8.1 Excellent
    Based on 1,074 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
    • 8.7 "Pool is good."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.2 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.0 "Only 60% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 1,555 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
    • 8.1 "Pool is good."
    • 6.5 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.9 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      4.1 "59% were disappointed with the minibar."
      2.5 "75% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      2.8 "72% were unsatisfied with the kitchenette."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 28 reviews
    • 5.9 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 169 reviews
    • 8.8 "Location is great."
    • 8.6 "Pool is good."
    • 8.1 "Good value."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.5 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Good to know
    "Friendly service"
    data provided by TrustYou

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